Document Control Associate Twist Bioscience
South San Francisco, CA

Job Description

We are seeking candidates interested in working for an exciting start-up company headquartered in San Francisco. This role is based in South San Francisco with occasional travel to our San Francisco site. This is an ideal opportunity for individuals who thrive in a changing environment and enjoy supporting and delivering world-class products that meet both external and internal customer needs. This is a role for someone who craves a challenge balanced by the desire to be accountable for delivering high-quality products for Twist.

Job Summary

As a key member of the Quality Assurance Team, the Document Control Associate will be responsible for maintaining the Learning Management System(LMS) and Electronic Document Management System(EDMS) processes within Twist. The position requires daily management of documentation including word processing, deployment into the document management system, and training record updates. High attention to detail and hands on experience using electronic document control and training processes in an ISO or GxP setting is required.

Responsibilities

LMS Job Duties:

* Upload new or updated documents into the LMS System; TrainCaster
* Assign required training to employees
* Create and manage course quizzes
* Create, edit, and update course curriculums
* Ensure the training matrix aligns with TrainCaster
* Manage historical training records
* Follow up with department managers on past due training
* Report on training metrics
* Troubleshoot TrainCaster issues
* Handle TrainCaster inquiries from end users

EDMS Job Duties:

* Assist with Document Control administrative tasks in the EDMS System; Atlassian Confluence
* Document Change Requests
* Routing documents for approval
* Publishing approved documents


* Assist with revising documentation as needed

Desired Education, Skills, and Experience

* B.S./B.A. Degree or equivalent experience
* Minimum 5 years of biotech experience with at least 2 years direct experience in Quality Assurance, or Compliance document management
* Learning Management System knowledge and experience required
* Electronic Document Management systems experience a plus
* Strong organizational skills and attention to detail required
* Ability to multitask in a fast-moving environment
* Experience in an ISO 13485 and/or 9001 environment is a major plus
* Experience with Atlassian Confluence is highly desirable

About Twist Bioscience

Twist Bioscience synthesizes genes from scratch, known as "writing" DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.

At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.

Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.