Director, Cloud/DevOps
Boston, MA

Job Description

As a Director Cloud/DevOps, the person will own the design, and implementation / migration of large & complex applications on Public Cloud. This is an exciting technical leadership position in charge of designing & building cloud infrastructure. The role is not only to be a trusted advisor to our clients for driving the next generation innovation but also a leader in advancing the group's capabilities into the future. Lead the creation of value proposition and USP in Cloud capability / Center of Excellence. Provide thought leadership on the domain & mentorship to team. Lead innovation & ideation by leveraging evolving technologies to identify opportunities of efficiencies in driving business excellence.

The role is critical and a core building block to our core market offerings in eCommerce, advertising, adtech and digital transformation. As an evangelist for Cloud, you will collaborate with leaders in various divisions, industries and geographies, in developing & implementing solutions for our clients.

Primary Responsibilities:

* Strategizing, designing and implementing highly efficient solution on Pubic Cloud (Amazon Web Services, Azure or GCP) for security, resilience, performant, networking, availability, Blue-green deployments in context of business application.
* Security Hardening of cloud infrastructure application/web server against known/unknown vulnerabilities.
* Assess client needs and requirements to ensure appropriate approach to solve client challenges
* Recommend right public / private cloud services (IaaS, PaaS, or SaaS) required for the solution
* Expert in Capacity Planning Design, cost and effort estimations
* Experience in cloud comparison & recommendation
* Experience in Cloud (Public & Private) cost optimization
* Designing and set up automated backup and restoration of application/web servers/databases/datalakes to object storage like S3.
* Deliver best in class operations tooling & practices, including CI, CD, chatops, RBA, and RPA
* Writing infrastructure as code for public or private clouds and implement modern cloud Integration architecture using -
* Configuration Management (Chef, Puppet or Ansible )
* SCM (TFS or GIT)
* CI tools (Jenkins or Bamboo)
* Azure Resource Manager, Cloud formation or Google Cloud Deployment Manager
* Scripting language: Python, Bash and Shell
* Container services like ECS, ACS, GCE or Kubernetes
* Architecting and implementing end to end monitoring solution in cloud (Nagios, Zabbix, AppD, CWatch etc) including billing
* Understands compliance, safe harbor and law of land
* Design for failover, high availability, MTTR , MTTF and MTBF
* Must have understanding of SDLC
* Designing and implementing software engineering processes, improve efficiency
* Implementing shift left strategy
* Monitor application, systems and infrastructure health
* Report on business and processes metrics
* Balance governance, ownership and freedom against reliability
* Evaluate the undifferentiated heavy lifting of operating in house solutions versus adopting cloud native services (Public vs. Private)
* Deliver best in class operations tooling & practices, including CI, CD and chatops
* Work closely with Security Engineering, Infrastructure Engineering and SRE
* Develop, motivate, empower, and evaluate individual contributors and grow their professional, leadership, and technical skills
* Provide thought leadership for the development of Cloud COE agenda and COE management.
* Establish relationships with key stakeholders across Global delivery organization to make Cloud COE a go to function.
* Experience in building/supporting/testing/operating IaaS platforms

Experience Guidelines:

* Overall experience of 16+ years in Infrastructure, Middleware Administration, and Cloud.
* 5+ years of working in Cloud (Public, & Private) with extensive knowledge on one or more Public Cloud.
* Delivery experience in solutioning, implementing or migrating a large CMS / E-commerce / Enterprise workload to Cloud.
* Proven ability to plan and execute change on an enterprise scale, with outcomes that fulfil the original business case
* Can look through lenses of business, functional, and technology.
* Can manage multiple projects simultaneously; able to evaluate progress or mitigate risks.
* Knowledge of emerging technologies, various platforms, tools and products and their respective applications
* Have worked in a client-facing role or at a client location
* Awareness of industry trends and directions and its impact on IT services
* Experience of working in/with multi-vendor, 3rd parties, and client teams
* Total knowledge of delivery management, various delivery models etc.
* Delivery, stakeholder & client management

Competencies:

* Execution: Ability to identify critical paths and drive the plans to support one or more complex product and platform deliverables with a commitment to quality and time
* Management: A true "roll up the sleeves and get it done" working approach; demonstrated success as a problem solver, operating as a result-oriented, self-starter
* Communication: Superior communication skills with the ability to present technical topics to non-technical audiences and build partnerships with business area leaders and external solution providers
* Leadership: Ability to maintain high morale, both within the operations group, and externally as well by inspiring trust and sense of achievement. Shape opinions and build confidence in the teams while facilitating new tool and technology evaluations and introducing new processes and practices
* Judgement: Be able to manage risk identification and risk mitigation strategies associated with the architecture and make sound decisions with limited and incomplete data

Education:

Bachelor's/Master's degree (Science or Engineering preferred)

Career Level - Mid-Senior level

* LI-GMNA

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. As digital pioneers with 20,000 people and 53 offices around the globe, our experience spanning technology, data sciences, consulting and customer obsession - combined with our culture of curiosity and relentlessness - enables us to accelerate our clients' businesses through designing the products and services their customers truly value. Publicis Sapient is the digital business transformation hub of Publicis Groupe. For more information, visit publicissapient.com.

As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at hiring@publicissapient.com or you may call us at +1-617-621-0200.

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