FILING START DATE: July 3, 2019 at 7:00 a.m., PDT.
EXAM NUMBER: W6529H
TYPE OF RECRUITMENT: Departmental Promotional Opportunity
(Restricted to permanent employees of the above department who have successfully completed their probationary period)
Supervises the work of a unit engaged in the installation, configuration, testing, maintenance, and repair of digital telephone communications systems and equipment.
Positions allocable to this class report to a communications systems section manager, and are characterized by their responsibility to provide administrative and technical supervision to an established digital telephone communications systems unit of eight to thirty workers, a majority of whom are journey-level.
These positions require incumbents to exercise knowledge of the protocols, procedures, techniques, and equipment used to install, configure, test, maintain, and repair telephone and Internet based digital communications systems, private branch exchange (PBX) and key switching systems, and related equipment. Incumbents must exercise knowledge of the principles of supervision.
Essential Job Functions
Plans, assigns, supervises and inspects the work of technicians and support personnel engaged in the installation, configuration, testing, maintenance and repair of digital communications systems and equipment.
Lays out jobs, and makes labor and material cost estimates.
Coordinates the work of subordinates with other operating units.
Confers and consults with vendors and other County department representatives regarding operational problems, repair, maintenance, and installation of digital communications systems and equipment.
Plans and schedules inspection and preventive maintenance programs.
Provides instruction in work techniques, equipment operation, and technological developments.
Ensures compliance with safety regulations, and that safe work practices are observed.
Requisitions and orders parts and supplies as needed to maintain shop production.
Keeps shop and work records, and makes reports as required.
Prepares, or assists in the preparation of, the budget request for the section.
Drives automotive equipment to and from work sites.
Three years' experience as a Digital Communications Systems Technician* installing, configuring, testing, maintaining, and repairing of digital telephone private branch exchange (PBX) and key switching systems -OR- One year as a Senior Digital Communications Systems Technician* installing, configuring, testing, maintaining, and repairing of digital telephone private branch exchange (PBX) and key switching systems.
A valid California Class C Driver License is required to perform essential job-related functions.
Successful applicants for positions that require driving must obtain an present a copy of his/her driving record from the California State Department of Motor Vehicles before final appointment. Applicants should not present a copy of their driving history until asked to do so by the hiring department. The County will make an individualized assessment of whether an applicant's driving history has a direct or adverse relationship with the specific duties of the job. License must not be currently suspended, restricted, or revoked.
II - Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping, or squatting. Considerable walking may be involved.
SPECIAL REQUIREMENTS INFORMATION:
* To qualify, applicants must have County status in class, as evidence by holding such payroll title. No out-of-class experience will be accepted.
In order to receive credit for any license or certificate, applicants must attach a copy of the required license or certificate at the time of filing or within 15 calendar days of filing.
Demonstrated experience with Cisco VoIP technology in system installation or repair.
Demonstrated experience with software applications such as Microsoft Word, Excel, and Internet Explorer.
Successful completion of the CISCO CCNA.
Successful completion of the CISCO CCNA with VOIP.
* Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made.
* FALSIFICATION of any information may result in DISQUALIFICATION.
* Utilizing VERBIAGE from Class Specification and Selection Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED.
This examination consists of two (2) parts:
Part I - A Rating from Record evaluating the scope of training and experience based on application information and desirable qualifications weighted at 50%.
Part II - An Appraisal of Promotability (AP) evaluating Knowledge and Skills in the field, Problem Solving and Analytical Skills, Oral and Communication Skills, Customer Service and Interpersonal Skills, Work Habits and Productivity Skills, and Supervision weighted at 50%.
Candidates must achieve a passing score of 70% or higher on each weighted part of the examination in order to be placed on the Eligible List.
The names of candidates receiving a passing grade in the examination will be placed on the Eligible List in the order of their score group for a period of twelve (12) months following the date of promulgation. Passing this examination and being placed on the Eligible List do not guarantee an offer of employment.
The resulting Eligible List for this examination will be used to fill vacancies throughout Los Angeles County Internal Services Department, within the Radio Systems Division.
APPLICATION AND FILING INFORMATION:
Applications must be filed online only. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. If you are unable to access the website, you may enter the following link to access your profile:
We must receive your application and additional documents, if any, by 5:30 pm, PST, on the last day of filing. If you are unable to attach the required documents you may fax or email the exam analyst within 15 calendar days of filing. Please include the exam number and the exam title.
Provide any relevant job experience and training in the spaces provided so we can evaluate your qualifications for the job. For each field, give the name and address of your employer, your title, beginning and ending dates, number of hours worked per week, description of work performed.
All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment.
Direct copies of class specifications and selection requirements as your description of duties will not be sufficient to meet requirements.
SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.
COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.
NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record.
FAIR CHANCE INITIATIVE:
The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, not limited to, evidence and extent or rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, and convictions or court records which are exempted by a valid court order do not have to be disclosed.
ADA Coordinator Phone: (323) 267-2432
Teletype Phone: (800) 899-4099
Alternate Teletype Phone: (800) 897-0077
California Relay Services Phone: (800) 735-2922
Department Contact Name: Hugo Vasquez
Department Contact Phone: (323) 881-3670
Department Fax: (323) 780-9006
Department Contact Email: Hvasquez@isd.lacounty.gov