Job Directory DevOps Manager

DevOps Manager
Cambridge, MA

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About

Job Description

Job Description

Come join our agile SaaS product development team at Broad Institute of MIT & Harvard's Data Sciences Platform. We are a core part a deeply-collaborative scientific institution that is transforming medicine and human health worldwide. The Data Sciences Platform builds software solutions to process and analyze genomic data on an unprecedented scale. Today, our tools and platforms are used by thousands of researchers across the globe, accessing and processing many petabytes of data, and consuming hundreds of thousands of core-hours weekly. We are building an elastic-compute service architecture on multiple public and private clouds to scale those numbers even further.

No medical, genomics, or scientific background is required, just an enthusiasm to improve the world of medicine.

We are seeking an Ops Manager to join our engineering team to help us deliver exemplary SaaS operational quality to our customers. The ideal candidate will be a hands-on operations leader with experience working in a DevOps and agile environment with a passion for continuous improvement.

What You Will Do

* Oversee operations of our production and pre-production environments, working with product teams, operations developers, the QA and Customer Success teams


* Run daily ops triage/status stand-up


* Take point on incident management, post mortems, and root cause remediation


* Specify and where practical implement system monitoring and alerting, working with engineers where instrumentation is required.


* Set thresholds collaboratively with Product Management, and manage against them using statistical process control


* Monitor cloud platform usage for unnecessary spend


* Coach product teams on the value, cost and prioritization of ops-related activities, tools, and stories


* Contribute operational improvement stories to product team backlogs, manage ops triage backlog, collaborate on ops acceptance criteria


* Demonstrate progress in continuous improvement through release and operations metrics and stakeholder dashboards



What We Are Looking For

* Passion for quality and reliability at all levels from the customer to product definition


* Past work in a product environment that used many of the following tools/technologies: Jenkins, Puppet, Java, Scala, Python, Ruby, Javascript (client side and Node), Git, Jira, Vault, Packer, Google Cloud, AWS, Selenium, Gatling, Puppeteer, Kong, Ansible, Docker, Kubernetes, Artifactory, Confluence.


* Knowledge of microservices-based applications, distributed computing, and high performance computing. Ability to help specify operational characteristics of complex applications.


* Experience with of CI/CD and immutable IaC


* A team player/coach who appreciates giving and receiving feedback


* A learner who is always curious about new technologies, data analysis and process patterns, and able to teach others about what they learn


* Strong organizational, communications and leadership skills


* BA in a technical or operations related field



EOE / Minorities / Females / Protected Veterans / Disabilities

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EOE / Minorities / Females / Protected Veterans / Disabilities

EEO is The Law - click here for more information

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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