Fulfillment Optimization helps to promise, plan and execute the delivery of millions of packages to customers worldwide faster and cheaper each day, while providing extraordinary customer experience from the website to doorstep delivery. Our systems handle million of requests per second and make business decisions that impacts billions of dollars each year. With rapid expansion into new geographies, increasing complexity of the transportation network and expanding selection of products, the Fulfillment Optimization team builds solutions that scale and propel the business through industry-leading technological innovations.
Primary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (Perl, Ruby, C/C++, JAVA), performing SQL queries, updating, tracking and resolving technical challenges.
The ideal candidate should be detail-oriented, have superior verbal and written communication skills, strong organizational skills with ability to juggle multiple tasks at once. Must be able to work independently and maintain professionalism under pressure. Should be able to identify problems before they happen and implement solutions that detect and prevent outages. Must have the ability to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done. This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success.
Amazon is a company operating a marketplace for consumers, sellers, and content creators.