The Marketplace Web Service team mission is to enable Sellers to discover third-party and first-party offered services to automate, manage and expand their business globally, and improve Amazon controllership over the Developer and Provider space on the onboarding team. This role is responsible for ensuring we provide the safest and most reliable platform to protect our Sellers.
As a Developer and Provider Risk Investigator, you will be responsible for providing timely and accurate responses to requests for account analysis and derive best practices. You will also be responsible for identifying and surfacing gaps in process & policies to the broader team to help mitigate them.
Main Responsibilities:
* Manage external Developer and Provider risk vetting and onboarding to the Selling Partner Appstore and Selling Partner Network. * Monitor Developer and Provider performance and take appropriate actions as necessary. * Action new and existing Developer and Provider cases with the end goal of resolution. * Manage communication to providers for policy or performance initiatives.
About Amazon
Amazon is a company operating a marketplace for consumers, sellers, and content creators.