Partners Data Systems

Partners Data Systems is a company that provides high availability storage and backup automation solutions.

Companies like Partners Data Systems
are looking for tech talent like you.

On Hired, employers apply to you with up-front salaries.
Sign up to start matching for free.

About Partners Data Systems

Job Description

Overview

CompuCom is hiring a Desktop Tech in the DC area!

Responsibilities

Tier 1 & 2 support- escalated from help desk- Occasional Tier 3 support

* Performs service/repair/install of hardware/software/pc's, apple computers & printer support
* Hardware diagnostics/ failures- order parts- replace on site- need HP, Dell and Apple certs
* Customer interaction- executive staff- demanding location- increased workload
* Work well individually and part of a team-
* Maintain highest level of customer satisfaction
* Ticketing system- Service Now- assignment of tickets, keep up to date with troubleshooting notes/resolutions
* Remote team- Tech lead group- escalate issues- client solver teams
* Position may require some local travel in support of the client- coverage support
* Represent Compucom in a professional and businesslike manner
* Communicate effectively with customers
* Technical skills- continue to learn and grow and strength skills

Qualifications

1. Comptia A+

2. HP

3. Dell

4. Apple ACMT

About Partners Data Systems

Partners Data Systems is a company that provides high availability storage and backup automation solutions.

Partners Data Systems

3663 Via Mercado

Let your dream job find you.

Sign up to start matching with top companies. It’s fast and free.