Job Directory Partners Data Systems Desktop Tech II
Desktop Tech II
Partners Data Systems
Washington, DC
Partners Data Systems is a company that provides storage and backup automation solutions.
Companies like Partners Data Systems
are looking for tech talent like you.
On Hired, employers apply to you with up-front salaries.
Sign up to start matching for free.
Sign up to start matching for free.
About Partners Data Systems
Job Description
OverviewCompuCom is hiring a Desktop Tech in the DC area!
Responsibilities
Tier 1 & 2 support- escalated from help desk- Occasional Tier 3 support
* Performs service/repair/install of hardware/software/pc's, apple computers & printer support
* Hardware diagnostics/ failures- order parts- replace on site- need HP, Dell and Apple certs
* Customer interaction- executive staff- demanding location- increased workload
* Work well individually and part of a team-
* Maintain highest level of customer satisfaction
* Ticketing system- Service Now- assignment of tickets, keep up to date with troubleshooting notes/resolutions
* Remote team- Tech lead group- escalate issues- client solver teams
* Position may require some local travel in support of the client- coverage support
* Represent Compucom in a professional and businesslike manner
* Communicate effectively with customers
* Technical skills- continue to learn and grow and strength skills
Qualifications
1. Comptia A+
2. HP
3. Dell
4. Apple ACMT
About Partners Data Systems
Partners Data Systems is a company that provides storage and backup automation solutions.
Headquarters
Partners Data Systems
3663 Via Mercado
Let your dream job find you.
Sign up to start matching with top companies. It’s fast and free.
