Join Capstone in supporting the Office of the Chief of Naval Operations and selected components of the Secretary of the Navy as a Desktop Support Specialist/ACTR.
This position is located at The Pentagon.
* Develops, interprets, plans and applies policy, process, procedure and strategy in the delivery of multi discipline IT services required to achieve data and system integration/interoperability supporting OPNAV. * Recommends initial and modified contract task orders to accommodate site IT readiness. * Functions as an Assistant Contract Technical Representative (ACTR) on the Navy Marine Corps Intranet (NMCI). * Functions as a liaison with higher level Command Contract Technical Representatives (CTRs) on NMCI-related issues. * Provides first level technical support for program personnel in various locations who have NMCI assets and peripherals. * Produces documents, presentations, reports, and other deliverables to address the client's needs. * Assists in the set-up, management and basic troubleshooting of OPNAV assets. * Conducts in-processing for new personnel to include: * Providing a government approved brief on their security responsibilities to OPNAV Staff * Determining and ordering NGEN/NMCI service requirements for new personnel; * Transferring existing or create new NGEN/NMCI user accounts; and * Ensuring user System Authorization Access Request-Navy (SAAR-N) forms are completed and routed to the Command Information Assurance Manager (IAM). * Supporting the Command Security Manager and the Information Assurance Manager (IAM), as necessary. Activities include creation of SIPRNET Tokens; contractor performing activities will be liable for any loss associated with any violation of the Certificate Policy (CP) or the DOD Registration Packet Statement (RPS) * Assisting personnel with the use, management, set-up and instruction of the use of Government Furnished wireless, mobile and telework devices.
Minimum education and experience:
* High school diploma. * Two (2) years experience in IT field.
* IAT Level II certification (Security+CE, CCNA, GSEC, SSCP) * Working knowledge of Department of Navy IT systems, NMCI and NGEN.
* Final DoD Secret clearance.
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