* Windows 10 Service Now, data backup, remote tools and phone support
* Resolving customer hardware/software workstation problem tickets over the phone * Working knowledge of Dell and Lenovo laptops and desktops * Working in a team environment and assisting others when asked or when you have cycles. * Client location will Minneapolis, MN.
Required Professional and Technical Expertise
* At least 3 years experience in deskside support * Excellent verbal and written communication skills
Preferred Professional and Technical Expertise
* Windows 10 Service Now * data backup * remote tools * phone support
About Business Unit
At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's this unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you!
Your Life @ IBM
welcome to ibm
welcome to ibm
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Preferred Education: Technical Diploma Commissionable: No
Key Job Details
* Country:US * State:NEW YORK * City:NEW YORK * Category:Product Services * Required Education:High School Diploma/GED * Position Type:Professional * Employment Type:Full-Time * Contract Type:Fixed Term - Long Term * Req ID:247108BR * Location:NEW YORK, NY US
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