This person is primarily responsible for installing and integrating desktops, laptops, and tablets. In addition, this person must know how to image computers, install computer hardware, and troubleshoot hardware/software. This person must have a valid driver's license, be willing to drive daily to assignments throughout the 5 boroughs and Long Island, strong communicator, and thorough. Custom is a great place to gain experience and work with diverse clients across Long Island and in NYC! You can be apart of our "right people, right results" technical team.
RESPONSIBILITIES
* Survey, image computers and test basic functionality
* Provide installation of desktop and laptop computers and related hardware
* Integrate computers into the network environment
* Launch/test software applications
* Hardware and software support for Windows devices
* Work directly with Clients during deployments to meet or exceed client satisfaction
* Provide documented summations of work assignments including client sign off, punch lists and resolution
This position requires travel throughout the five boroughs and Long Island and applicants must possess a valid driver's license and be willing to drive daily to assignments throughout NYC and Long Island.
QUALIFICATIONS
* 1-2 years of experience in hardware and software installation/integration a plus
* Excellent customer service skills, verbal and written communication skills
* Ability to troubleshoot hardware and software problems
* Understanding of wireless devices and how to integrate them onto a network
* Skilled with organization, decision making and time management
* Ability to work independently and as part of a team
* A+ certification (preferred), Lenovo and/or HP certified (a plus)
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