Data Center Operations Engineer II
Req #: 190044078
Location: Totowa, NJ, US
Job Category: Technology
Our Global Technology Infrastructure group is a team of innovators who love technology as much as you do. Together, you'll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You'll work in a stable, resilient and secure operating environment where you-and the products you deliver-will thrive.
As a member of our Infrastructure Support team, your endless curiosity about technology will help you propel innovation and your career. Working in a team of highly motivated people like you, you'll work with customers and be accountable for production incidents, problems, change management, internal and external communications, lifecycle management and product evolution. You'll help develop functional goals and priorities that align with our overall strategy. You'll collaborate with our talented and dedicated problem-solving technologists across the JPMorgan Chase & Co. global network.
As a Data Center Operations Engineer II (Associate), your mission is to support the day-to-day technology operations of JPMorgan Chase mission critical data centers. The purpose of this role is to maintain operational stability and handle customer requests while working on shifts to support the 24x7 operation. You will be responsible for installing and configuring enterprise class technology hardware, troubleshooting hardware and network issues, maintain change control process in the data center, and support 3rd party vendor activities. This position is full-time, working with team members on a rotating shift providing coverage during daytime, overnight, weekend and holiday hours.
This role requires a wide variety of strengths and capabilities, including:
* BS/BA degree or equivalent experience
* Expertise in product and infrastructure support
* Knowledge of risk and controls landscape, ensuring company-wide standards are met
* Executes within a customer-centric environment
* Understanding of data center concepts (space, power, cooling)
* Working knowledge of physical IT infrastructure (server, networking, storage)
* Understanding of network concepts (switching, routing, perimeter security)
* Experience with physical layer infrastructure and testing tools (racking, cabling)
When you work at JPMorgan Chase & Co., you're not just working at a global financial institution. You're an integral part of one of the world's biggest tech companies. In 20 technology centers worldwide, our team of 50,000 technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $10B+ annual investment in technology enables us to hire people to create innovative solutions that will are transforming the financial services industry.
At JPMorgan Chase & Co. we value the unique skills of every employee, and we're building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If you're looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.
About JPMorgan Chase
JP Morgan Chase is a financial services provider that offers investment banking, asset management, treasury, and other services.