Customer Support Applications Engineer Teradyne
North Reading, MA

Job Description

Duties & Responsibilities

Teradyne is the leading supplier of Commercial-Off-The-Shelf (COTS) automatic test equipment (ATE) used by defense and aerospace electronics manufacturers, depots and intermediate-level facilities worldwide. Our test systems and instrumentation help ensure the mission readiness of defense and aerospace customers everywhere.

As an applications engineer in the Defense and Aerospace division Customer Support Group, you will:

* Play a key role in the product development process including involvement in customer opportunities and problem solving
* Serve as a contributor in a software and product test group, developing applications and test cases to support Instruments and integrated test systems.
* Design sophisticated analog and digital test interfaces • Provide technical support in product demonstrations
* Stay on top of rapid changes in technology, assess the ramifications of these changes, advocate solutions, and support new product development
* Develop training material for our Customer and Field Team to support our products
* Lead customer escalations - communicate with customer management and engineering as well as Teradyne management team., Sales and Marketing
* Lead technical escalations - resolution plan and deployment
* Take Customer VOC for future action
* Breakthrough roadblocks in Engineering resources for Critical/High issues

Learn more about Teradyne our Defense and Aerospace Division and why we are the Global Leader in the ATE Industry and Industrial Automation!

Basic Qualifications, Experience, Skills & Education Required

Basic Qualifications, Experience Skills & Education Required

* Bachelor's degree (BSEE, ECE, CS)
* Automatic Test Equipment knowledge preferred
* Detailed knowledge of software test techniques, case modeling and automated test techniques required
* Experience creating test program sets using C, C++, and/or C# required
* Experience with software development environments in Microsoft .Net, National Instruments CVI, and Visual Studio preferred
* Experience with Verilog or VHDL programming preferred
* Ability to work with spreadsheets and Microsoft Office products required
* Strong interpersonal and teamwork skills are needed to succeed in this position
* Qualified applicants Must meet ITAR requirements.