Job Directory CRM Salesforce Team Lead (52-53)

CRM Salesforce Team Lead (52-53)
San Diego, CA

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Job Description

Job Description

This position serves as a team lead for 5-10 Salesforce technical support and development resources. This position ensures the integrity of the Salesforce production environment by establishing and maintaining robust Incident, Problem and Change Management processes. The role provides day-to-day direction to the Production Support and Development teams located in San Diego and India. This person will provide regular updates on the status of support and development initiatives to IT and Business management.

Minimum Qualifications

* Computer Science Degree
* 5-10 years Salesforce experience
* Demonstrated ability to support a Salesforce org with 500+ users

Preferred Qualifications

* Demonstrated ability to lead a team of 5-10 Salesforce developers
* Salesforce implementation experience (200+ users)
* Experience with Industrial Gas Turbine Sales and/or Marketing processes
* Familiarity with Einstein Analytics, Marketing Cloud or eCommerce
* Demonstrated ability to lead global teams
* Technical analysis and problem solving skills

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