Job Directory Amazon Content Developer
Amazon

Content Developer Amazon
Seattle, WA

Amazon is a company operating a marketplace for consumers, sellers, and content creators.

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About Amazon

Job Description

We are currently looking for a Content Developer to join the C2S2 Content Delivery team at Amazon.

Content Specialists are the 'voice of Amazon' for our customers through authoring, auditing and publishing online documentation.

Content is driven by business and product team initiatives, team strategy as well as the development and clarification of customer service policies and procedures.

This unique role will interface with project, operational and legal teams to provide quality deliverables, using unique expertise to complete scoping through to publication and implementation.

You will be responsible for customer-facing and internal online repository documentation.

Key responsibilities:

* Use writing and management skills to complete all content requirements for complex projects, from scoping to publication as well as maintenance.
* Support business launches, ensuring content meets a high bar for quality and is delivered on time.
* Scope, plan and develop customer and CS associate facing material (policies, emails, help content) that communicates information effectively and engagingly.
* Collaborate with partner teams across Retail business and Customer Service to ensure external and internal content is effective.
* Liaise with business groups to gather all CS relevant information for new CS project initiatives.
* Use superior writing skills and extraordinary attention to detail to evaluate, uphold and implement content standards that reflect the voice of Amazon.
* MaintainAmazon's high-bar for clear, concise, and trust-worthy content.

About Amazon

Amazon is a company operating a marketplace for consumers, sellers, and content creators.

Headquarters
Size
10001 employees
Amazon

2127 7th avenue

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