Are you passionate about managing communications in a large organization? Do you have strong attention to detail, and an interest in improving efficiency? Undaunted by having to multi-task? We are looking for someone to help us with:
* Interfacing with Architects and Development teams globally to maintain and improve our call center * Coordinate the designing and implementation of communication solutions using standardized SDLC methodologies * Managing development and testing, maintenance and other support activities * Drive change from ideas to implementation by leading the contact center dev team in Pune and working with stakeholders in Weehawken and Zurich.
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