Job Directory Contact Center Tech Lead

Contact Center Tech Lead
Weehawken, NJ

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Job Description

Are you passionate about managing communications in a large organization? Do you have strong attention to detail, and an interest in improving efficiency? Undaunted by having to multi-task? We are looking for someone to help us with:

* Interfacing with Architects and Development teams globally to maintain and improve our call center
* Coordinate the designing and implementation of communication solutions using standardized SDLC methodologies
* Managing development and testing, maintenance and other support activities
* Drive change from ideas to implementation by leading the contact center dev team in Pune and working with stakeholders in Weehawken and Zurich.

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