Consultant Business/Systems Analyst, Android Platform Squad - Merrimack, NH %26 Boston, MA
Boston, MA

Job Description

As a member of the Android Platform squad, you will help drive the future of the Android mobile platform and application supporting both our internal developer community as well as delivering new features and functionality for our customers. In this role you bring to the table a unique blend of business and technical savvy, big-picture vision with the drive and knowledge to deliver best-in-class mobile experiences for our clients.

The Team

Fidelity is one of the largest providers of investment services in the world. Within Fidelity, the Personal Investing (PI) division is responsible for a number of services that support our clients, such as self-directed brokerage accounts, credit cards, cash management services, college saving plans, managed investment solutions, the physical branch network, the customer service teams, and retirement solutions that fall outside of employer-sponsored plans.

You will partner with the squad lead and team members, to evolve and build industry-leading mobile application offerings that protect millions of our American customer's while they build solid financial habits, invest towards their goals and feel protected in times of need. You will work with various functional teams including technology, operations, distribution, experience design, enterprise security and risk management, using data and user experience analysis to identify trends, issues, and gaps, define business requirements and use cases, and create or enhance processes to support product development activities.

The Expertise You Have

* Proven track record of defining, testing, iterating on, and delivering best in class digital experiences. Experience in delivering Android solutions is a plus.
* Demonstrated commitment to cross-functional collaboration in agile, client-centric, fast paced environment
* Ability to build credibility and trust with diverse stakeholders and understands how to influence without authority
* 5 Years experience in either or both of the following areas:
* Business analysis, problem solving and analytical skills with high attention to detail
* Systems analysis and data analytics


* Prior experience on a platform team is a plus
* Knowledge of DevOps practices is a plus
* Self-starter with strong sense of ownership
* BS/BA degree is required.

The Skills You Bring

You will deliver customer value and business results on Squad by:

* Helping the squad achieve specific and measurable KPIs as defined
* Staying close to the customer, and understanding customer needs
* Developing and evolving ideas, via facilitated and ongoing dialogue with your partners and senior leaders, that effectively bring together client needs, emerging technology, financial trends and Fidelity's goals
* Participating in the prioritization of the squad work (in partnership with the Squad Leader) to deliver customer value based
* Providing analytical support in understanding customer experience, making recommendations and defining new business requirements and initiatives using data from operational processes and digital flows
* Implementing, measuring, and utilizing metrics to aid in identifying improvement opportunities
* Participating in and leading readiness and roll out activities for clients and Fidelity associates
* Keeping a pulse on emerging digital technologies and trends
* Improving your skills and increasing your mastery

You will be expected to provide subject matter expertise in the following areas:

* Application of mobile solutions to address consumer's needs, wants and preferences
* Driving competitive advantage through platform and feature enhancements
* Business acumen, along with your strategic and analytical skills that allows you to make decisions based on both hard and soft data
* Mobile applications, processes and product development methodologies

The Value You Deliver

* You tell an impactful story through use of data, and analytics, technology visualization to identify trends as well as areas or opportunity
* Bring a deep knowledge of digital and/or mobile customer experiences while quickly learning Fidelity client needs and Fidelity's product and service offerings
* You will collaborate with your squad to build new and innovative digital experiences for Fidelity's clients that will be industry recognized
* Demonstrated subject matter expertise on your squad, and across Fidelity, and serve as a mentor to other members of the squad.
* Mastery of skills associated with agile ceremonies, tools, and an innovative mindset that you will foster with your squad

Company Overview

At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com.

Fidelity Investments is an equal opportunity employer.