Job Directory Cloud SysOps Admin

Cloud SysOps Admin
Plano, TX

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About

Job Description

Purpose of JobIndependently plans installs, integrates and validates systems software and hardware solutions. Manages technical change implementation across environments. Acquires and applies broad knowledge of the business, its products, and processes. Resolves issues of and navigates obstacles to deliver work product. Serves as a resource to less experienced team members on escalated issues of a routine nature. Participates in the evaluation, development, implementation, integration and administration of internal and external business solutions that meet customer needs.

Job Requirements

* Consistently applies learned processes, procedures and workflows to include however not limited to the software and/or hardware environments in one domain.
* Generates new solutions leveraging competent skills and knowledge.
* Solve complex infrastructure and application problems independently.
* Considered fully qualified in one domain.
* May serve as a mentor to junior team members.
* May be a subject matter expert in one or more specializations within a domain.
* Utilizes troubleshooting techniques to determine problem root cause and apply knowledge of operational infrastructure to determine business impact.
* Perform system monitoring, daily check, diagnostic and corrective action, complex root cause analysis and implement corrective measures to prevent future service interruptions.
* Configures, maintains and monitors systems infrastructure to enhance availability, improve performance, and ensure adequate capacity.

Minimum Experience:

* Bachelor's degree or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree
* 4+ years of relevant business support and/or general information technology support experience
* Proficient knowledge of systems administration and/or systems programming skills, Websphere, Unix, Windows Server, Desktop OS internals or Mainframe domains
* Qualifications may warrant placement in a different job level*

When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses.

Preferred Experience:

* Experience supporting Cloud services
* Providing controls and enforcing them around Regulatory and Compliance
* Administration of Patch management and update tool

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

At USAA our employees enjoy one of the best benefits package in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.

Relocation assistance is available for this position.

For Internal Candidates:

Must complete 12 months in current position (from date of hire or date of placement), or must have manager's approval prior to posting.

Last day for internal candidates to apply to the opening is 07/7/19 by 11:59 pm CST time.

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