Job Directory Client Leader, Workplace

Client Leader, Workplace
Chicago, IL

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Job Description

The best integrated design firm in the world has an opening for a creative, innovative, and customer focused Client Leader with Business Development responsibilities in our Workplace Studio.


* Chicago, IL

As a Client Leader and Business Developer at DLR Group you will be responsible for leading client engagement from marketing through all construction phases for our Workplace/Corporate Sector. This is a leadership role where strong and effective verbal and written communication skills are paramount. As part of our integrated design team, you create buildings that elevate the human experience through design.

If you are a thought leader with a strategic mindset this might be the position for you. We covet and value high-energy, self-motivated and collaborative individuals who are passionate about building long-term relationships with clients. DLR Group is 100% employee owned and as such you will enjoy the opportunity to have ownership in the Firm. We rely on all our employee-owners to apply their financial acumen to grow the Firm profitably.

Position Summary

You will be responsible for coordinating with other Workplace Sector teammates to identify, qualify and pursue project opportunities both regionally and nationally. Once the project is secured, you will manage the team and be the primary client leader. This includes contract negotiations and educating the client on our design process. In addition, you will partner with project managers to ensure the financial health and successful execution of the project while maintaining close contact with the client during the duration of the project.

The successful candidate will:

* Excellent interpersonal skills.
* Strong written and oral communication abilities coupled with strong organizational skills.
* Collaborative leader who is able to work with a wide spectrum of personalities.
* Must have a sense of urgency, ability to multi-task and strong prioritization skills.
* Possess the proven ability for developing meaningful professional relationships. This includes marketing strategy and tactics, analytical thinking, relationship development techniques, and business development processes.
* Ensure all DLR Group practice standards are followed during the duration of the project.
* Collaborate with the Project Manager to develop and adhere to the work plan and project schedule.
* Have a comprehensive understanding of the coordination aspects and related requirements of all design disciplines.
* Ability to communicate a design solution in a confident yet thoughtful manner.

Required Qualifications:

* Demonstrated experience with multiple Workplace projects specializing in Core & Shell or complex renovations.
* Bachelor's Degree in Architecture.
* Licensed Architect.
* 10 or more years industry experience.

Preferred Qualifications:

* 2 or more years of experience as a Business Development or Client Leader role.
* 1 or more built, ground-up office/corporate projects in a major metropolitan area within the last 3 years

DLR Group is a 100% employee-owned firm. Our brand promise is to elevate the human experience through design. This promise inspires sustainable design for a diverse group of public and private sector clients; local communities; and our planet. DLR Group fully supports the initiatives and goals of the 2030 Challenge and is an initial signatory to the AIA 2030 Commitment. Visit and follow us on Twitter, and at LinkedIn.

We are proud to be an EEO/AA employer M/F/D/V

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