Consumer and Commercial Banking (CCBD) Consumer and Commercial Banking brings innovative solutions to traditional banking activities. We are a global team of lenders, investors, risk managers, skilled marketers, web experts and banking specialists. We provide a suite of solutions to help our customers meet their personal financial goals. We make direct investments in, and risk manage, a portfolio of corporate loans and securities. And we help transform distressed communities through investments and loans of private capital. Digital Finance Digital Finance, a business unit within CCBD, is comprised of the firm's digitally-led consumer businesses, which include the Marcus deposits and lending businesses, as well as the personal financial management app, Clarity Money. Digital Finance combines the strength and heritage of a 149-year-old financial institution with the agility and entrepreneurial spirit of a tech start-up. Through the use of machine learning and intuitive design, we provide customers with powerful tools that are grounded in value, transparency and simplicity to help them make smarter decisions about their money.
RESPONSIBILITIES AND QUALIFICATIONS
HOW YOU WILL FULFILL YOUR POTENTIAL• We are seeking highly collaborative, creative and intellectually curious Reliability Engineers who obsess about quality, availability and performance and ensure that our Cloud platform and products meet the demands of our digital customers today and in the future• Successful candidates will be proficient at a variety of observability technologies, including performance monitoring and tuning, automation of observability tooling while helping mature and improve our problem solving and reporting functions.• Maintain on-going production operations of Marcus's public cloud hosted infrastructure across the entire stack• Provide leadership in reducing and resolving production incidents by identifying preventative controls and driving proactive efforts• Look for opportunities to improve all operations processes• Track system uptime and promotes continuously increasing release velocity• Champion the creation and use of self-service tooling in support of the Cloud Engineering teamSKILLS AND EXPERIENCE WE ARE LOOKING FOR• 5+ years of professional experience in Reliability Engineering, Linux Systems Administration, DevOps, or Infrastructure Engineering• Experience in finding and fixing critical, customer facing production issues• Understanding of industry standards for building services in Cloud environments• Proficient with modern scripting languages (Python and Shell)• Passionate about measurement, observability and early detection of issues• Willing to be part of a 24/7 on-call rotation• Composed urgency in stressful situations is critical• Strong interpersonal skills• Bachelor or Masters degree in Computer Science, Information Technology• 3+ years in building and managing cloud operations and monitoring tooling such as Splunk, AppDynamics, PagerDuty, Prometheus etc.Preferred Qualifications• You are energetic, self-directed and self-motivated, able to build and sustain long-term relationships across a multitude of stakeholders in a fast paced, multi-directional work environment• You possess exceptional analytical skills, able to apply expertise to drive complex, technical and highly commercial solutions• Remain at the forefront of technology innovation and helps with the discovery and adoption of advanced cloud capabilities