Amazon's Global Delivery Services (GDS) Operations Excellence team is looking for an experienced and motivated Business Intelligence Engineer (BIE). Specifically this role will be working in support of the GDS Teams' responsible for the oversight of all North American fulfillment, transportation, and delivery services.
The position will partner and drive operational excellence and process optimization in support of the Systems Engineering, Operations, Engineering, Transportation Planning, and related Technology Teams. The role will design and develop network planning, monitoring, and deployment related tools and models that will enhance business team visibility, reduce risk and staffing costs, and streamline, standardize, and expedite network change procedures.This BIE will also develop mechanisms and support structures needed to analyze data, dive deep into data to determine root cause of operational issues or challenges, drive process improvements, build KPIs (Key Performance Indicators) and metrics, unearth opportunities and present findings and recommendations to business partners and management.
This role will require data analysis, understanding of the systems workflow, cross-functional communication and issues management.The role is responsible for effectively communicating with senior management as well as with colleagues from operations and business backgrounds.
Amazon is an electronic commerce and cloud computing company.