Business Intelligence Analyst
Rockville, MD

Job Description

Overview

About AramarkAramark (NYSE: ARMK) proudly serves Fortune 500 companies, world champion sports teams, state-of-the-art healthcare providers, the world's leading educational institutions, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 270,000 team members deliver experiences that enrich and nourish millions of lives every day through innovative services in food, facilities management and uniforms. We operate our business with social responsibility, focusing on initiatives that support our diverse workforce, advance consumer health and wellness, protect our environment, and strengthen our communities.Aramark is recognized as one of the World's Most Admired Companies by FORTUNE, as well as an employer of choice by the Human Rights Campaign and DiversityInc. Learn more at www.aramark.com or connect with us on Facebook and Twitter.

About Avendra

Avendra is North America's leading hospitality procurement services provider. Avendra was founded in 2001 by hospitality management companies looking to leverage buying power and create efficiencies in supply chain management. Acquired by Aramark in 2017, Avendra now manages supplier contracts and sourcing responsibilities for Aramark businesses in North America, other group purchasing organizations owned by Aramark, as well as our traditional hospitality clients. We combine years of hospitality expertise, purchasing power, services and software to help customers impact the bottom line, improve operational performance, and better serve guests and customers. Avendra is headquartered in Rockville, Maryland and employs about 400 associates.

Description

Position Summary. This analyst supports the Account Planning and Analysis team to help achieve or exceed spend and revenue targets, ensure high customer satisfaction with existing Avendra programs, and achieve greater penetration of Avendra offerings through supporting Customer Care initiatives and Reporting.

Position Reports to Director, Account Planning & Analysis

Primary Responsibilities

* Prototype and develop new reporting and analytical tools for Customer Care organization
* Analyze spend and other data to identify opportunities
* Implement regularly scheduled documents and reports in support of account objectives and communication goals
* Work closely with clients and internal associates to meet their analytical support needs
* Measure results against objectives

Secondary Responsibilities

* Assist in the development of account strategy/objectives

Primary Competencies

* Functional/Technical Skills
* Problem Solving & Analytical Skills
* Taking Initiative
* Results Orientation

Other Duties. Please note this role description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice.

Work Environment. This job operates in an office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands. This is largely a sedentary role with some light lifting of files possibly needed.

Qualifications

Role Requirements

* Excellent communication and organizational skills
* Project Management Skills
* Excellent analytical skills - turning data into knowledge and knowledge into action
* Extensive knowledge of Excel, Access, SQL and pivot tables
* Knowledge of visualization tools (e.g. Tableau, Power BI)

Overnight Travel Requirements. Type: None

Years of Relevant Experience. 2-4 years of experience. Hospitality industry or related industry experience preferred.

Education Requirements. BS/BA in relevant field or equivalent years' experience