Business Application Analyst
Are you looking to leverage your business operational and technical experience? Are you looking for a challenge? Do you bring a positive can-do attitude to your work and like a fast-paced environment? If your answer is yes, then we would like to talk with you about joining Robert Half as a Business Application Analyst. We are looking for a new team member who's is eager to partner with us in delivering global business process and system-based initiatives to our customers.
As a member of Robert Half's Corporate Services, Protiviti Business Systems department, you will have the following opportunities and responsibilities as a Business Application Analyst:
* Review, analyze and refine business requests and ad hoc requirements, formulating system solutions to parallel overall business strategies.
* Identify, analyze, and develop business requirements for proposed projects, including but not limited to, data and process flows, application design and usability.
* Translate customer's needs into business requirement documents that can be presented to management, customers, development teams and vendors.
* Consider impact to current and future business environments and processes, assessing upstream & downstream effect of system and reporting changes.
* Consult with various subject matter experts from RH business units, Field Accounting staff, branch locations, Field Service Center personnel, clients, users, or others to obtain business requirements as required.
* Works with manager and/or Sr. Business Systems Analysts to deliver requirements.
* Review and provide input on IT functional designs related to assigned areas.
* Perform analysis on change management and presents findings to management.
* Function as liaison between IT departments and business to ensure effective delivery of system changes.
* Coordinate, monitor and support the activities of cross functional groups, the field and others involved in the user acceptance testing phase of the project life-cycle.
* Perform intake of issues, validate and coordinate with IT for bug fix and retest.
* Obtain migration approvals from executive management.
* Develop user acceptance test plans associated with a variety of projects. The plans should include use cases, cross-team coordination requirements, data requirements, scenarios, timing considerations and expected results.
* Develop and maintain training and support materials used to educate the user community on changes made to business applications and processes.
* Support, coordinate and/or facilitate the training of users throughout the RHI and Protiviti organizations.
* Provide support, including researching and resolving production issues in accordance with established service levels.
* Troubleshoot issues by performing data analysis, database level SQL queries, and researching coded functionality.
* Analyze, diagnose, define action and recommend, or as appropriate, work with IT to implement bug fixes and/or configuration changes.
* Bachelor's degree (Business or MIS).
* 4+ years' demonstrated experience in business systems analysis & design.
* 3+ years' of ERP requirements, design, testing and implementation experience with one or more of the following PeopleSoft modules (version 8.4 or greater) Time & Labor, Billing, AR.
* General knowledge of SQL and understanding of or experience using relational database structures, and client server applications is desired.
* Accounting experience is helpful.
* In depth knowledge and experience with Microsoft Windows applications, Microsoft Office including: MS Excel, MS Outlook, MS Word, MS Power Point.
* Experience with reporting tools such as MS Access and Microsoft Project is helpful.
* Excellent organizational, analytical and time management skills.
* Excellent oral and written communication skills.
* The ability to communicate/present information to employees on all levels and in small or large groups.
* Demonstrated ability to identify solutions to problems, listen actively, exercise sound judgment to make decisions.
* Establish and maintain strong client relationships, work independently and with others.
* Investigate problems or gaps through research or probing, make recommendations and prepare proposals, multi-task, meet deadlines.
* High level of attention to detail and accuracy.
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Robert Half International Inc. is an Equal Opportunity Employer. M/F/Disability/Veteran
As part of Robert Half's corporate facility employment process, any offer of employment is contingent upon successful completion of a background check.
You may apply for this position online, or by mail. Robert Half is committed to being an equal employment employer offering opportunities to all job seekers including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to firstname.lastname@example.org for assistance.
In your email please include the following:
* The specific accommodation requested to complete the employment application
* The location(s) (city, state) to which you would like to apply.
By mail: Please mail your cover letter and resume to: Corporate Staffing Robert Half 2613 Camino Ramon San Ramon, CA 94583-9128
CA SAN RAMON CORP
About Robert Half
Robert Half provides skilled professionals in the fields of accounting and finance, technology, legal, creative, marketing, and administration.