Business Analyst II
San Francisco, CA

Job Description

Business Analyst II

Location: San Francisco, CA

Duration: 1 year

Description:

* Candidate will work with our customers and internal teams/systems to help customers transition their historical data to client when they adopt one of our new enterprise software-as-a-service products. Our goal is to have all of the customer's historical data migrated within days or weeks from them signing up, as we believe customers should begin gaining value from our product as quickly as possible

Top 3 Daily Responsibilities:

Managing multiple large datasets through ETL process while maintaining data integrity & quality

Manage customer expectations and internal deliverables to ensure timely and efficient customer on-boarding

Work with and/or develop internal tools to process and transform large arbitrary datasets

Additional Responsibilities:

Use tools that parse and/or transform data from one source or format to another, and import it into our product

Use an understanding of our product, products that customers may bringing their data from, and the industry, to adjust and assure the quality of data

Communicate with customers via email to help them gather the right data, understand special requirements, and help them integrate simple JavaScript code into their websites

Document processes for extracting data from different sources, transforming that data, and loading it into our systems

Skill/Experience/Education

* Mandatory BA/BS degree (no specific field required) 2+ years of experience with with database environments (SQL) 2+ years' experience with reporting tools and/or scripting languages (e.g., Python, JavaScript, shell scripts, etc.) 2+ years of technical customer support/quality assurance experience for an enterprise software-as-a-service solution HTML and CSS experience Must have 2+ years of experience with analyzing and troubleshooting complex data for quality and integrity; plus proficiency in multitasking. (must be able to speak to this during the interview, with examples)

Desired:

Experience with BigQuery is a Plus! Manual and automated quality assurance (QA) experience JavaScript experience ETL experience Documentation experience G Suite experience.