Job Directory Business Analyst - Configuration

Business Analyst - Configuration
San Francisco, CA

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Job Description


Do you love digging into the "X's and O's" of healthcare claims systems and driving efficiency through collaboration and process improvements?

In this role as a Configuration Analyst, you'll be responsible for application configuration and leverage your project planning, execution, and implementation accumen to drive changes to our our mission-critical business applications and analyze application configuration to ensure it is efficient in setup and functionality.


* Implement and configure the QNXT health claims system by prototyping, analyzing, implementing and documenting the process changes.
* Partner and collaborate with Senior or Lead Business Solutions Analyst to resolve complex changes.
* Partner with our testing team and jey stakeholders to develop and execute appropriate test plans and esnure the configuration changes work as was intended.
* Develop and recommend operational processes improvements.
* Document functional specifications for system solutions and enhancements to existing business systems.
* Communicate results through written documents and maintain configuration database.


* A Bachelor's degree (e. g., BS), or equivalent work experience.
* Experience working at a healthcare organization.
* 3-5 years of experience as a Business Systems Analyst and/or Configuration Analyst
* QNXT configuration and testing experience (i.e., prototyping, enhancements, unit testing and system upgrades).
* Functional understanding of health care claims processing and data sets (i.e., ICD-9/10 and CPT/HCPCs, provider contracts and benefits).
* Excellent communication skills with demonstrated ability to effectively exchange information with business and technical audiences at all levels.
* Ability to be effective individually or working with a team.


Established in 1997, San Francisco Health Plan (SFHP) is a an award winning, managed care health plan whose mission is to provide affordable health care coverage to the underserved low and moderate-income residents in San Francisco county. SFHP is chosen by eight out of every ten San Francisco Medi-Cal managed care enrollees and its 135,000+ members have access to a full spectrum of medical services including preventive care, specialty care, hospitalization, prescription drugs, and family planning services. SFHP was designed by and for the residents it serves, and takes great pride in its ability to accommodate a diverse population that includes young adults, seniors, and people with disabilities.

San Francisco Health Plan is an Equal Opportunity Employer (EOE) M/F/D/V

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.


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