Job Directory Business Analyst

Business Analyst
Chicago, IL

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About

Job Description

Computer Aid, Inc., (CAI) an Equal Opportunity Employer, is seeking a Senior Business Analyst for a long-term support engagement in the downtown Chicago area.

Job Profile Summary:

The Business Analyst will be the primary contact for user support and enhancements for the following applications: Chicago Business Direct, IRIS, ARMS, Cashiering. The Business Analyst will work collaboratively with the applications' users, project manager, functional analysts, and technical developers to support the client applications.

Duties and Responsibilities:

The Business Analyst (BA) will be responsible for providing support including, but not limited to the following:

* Capture business objectives and document business processes
* Gather and document business requirements and specifications for development of end-user programs, reports, operational procedures, and system support
* Create documentation and training materials for applications, support processes, and business processes to aid end users
* Perform quality assurance activities (e.g., develop and execute test cases, etc.)
* Perform research and fact finding to determine IT trends and best practices and communicate knowledge to the business
* Perform analysis on common sources of technical issues or questions and make recommendations to the client and support team
* Document and track known application issues and associated workarounds

Experience Required:

* Extensive experience (7+ years) in a business analyst role: gathering, developing, and documenting functional and system requirements
* Experience documenting process flow documentation including "As-Is " and "To-Be " environments
* Experience with executing quality assurance activities including application testing
* Experience developing and test scripts and release test plans
* Experience with the SDLC process
* Experience performing the activities outlined above for web-based workflow applications

Skills Required:

* Exceptional written and verbal communication skills
* Strong ability to assimilate business functions and processes, and the technical strategies used to improve them
* Excellent analytical skills and time management capabilities
* Possess strong technical writing skills and ability to document business processes and flows
* Ability to elicit comprehensive requirements from end users and communicate these requirements to application developers
* Ability to anticipate and proactively handle issues
* Ability to work without close supervision, keeping focused on short and long-term objectives
* Ability to work well with both technical and non-technical resources
* Ability to successfully facilitate collaboration across multiple functions, IT teams, departments and levels
* Unwavering work ethic, honesty, and integrity

Physical Demands:

* Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards
* Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
* Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard and monitor

If you are interested in this position, please apply directly using the "Apply" option. If you have questions, or would like to speak with a Recruiter directly, send an email to the contact person below and note the job identification number in the subject line.

Gail Rolls

Talent Acquisition Manager

Gail.Rolls@cai.io

610-530-5054

www.cai.io

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