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Honeywell

Building Automation Service Technician Honeywell
Silver Spring, MD

Honeywell is a diversified technology and manufacturing company that invents and commercializes technologies in the areas of energy, safety, security, productivity, and global urbanization.

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About Honeywell

Job Description

Building Automation Service Technician Join a team recognized for leadership, innovation and diversity

The main function of this position is to respond and resolve service calls providing technical support and troubleshooting to Honeywell customers. Additional responsibilities related to the technical delivery of small service jobs, time and material work and preventive maintenance may be assigned as well. These customers will have various products installed that fall into the - HVAC, automation controls, life safety, fire, and security systems category as well as their associated computer systems. The goal is to ensure system up-time and efficiency.

Job Duties:

* Technical and Job Related Responsibilities
* Verify system functional performance to ensure proper operations according to contract requirements including: testing, calibrating verify system and peripheral device operations as per preventative maintenance schedule
* Complete documentation of all work done, including all readings, offsets, etc.
* Perform system backups, install appropriate updates and patches
* Maintain customer system documentation with any configuration or model changes.
* Respond to emergency service calls as required
* Keep abreast of changes and new developments in product and preventive maintenance techniques
* Availability for and performance of duties outside of normal working hours as required


* Customer Management
* Promote, build and maintain good customer relations
* Keep Supervisor informed of customer requirements, systems status, and actual, potential or perceived customer problems
* Demonstrate system and provide training to customers as required
* Be aware of service contract scope of service, equipment coverages, and requirements


* Health and Safety
* Carry out site hazard and risk assessments for Honeywell tasks, including proper use of safety personal protective equipment


* Administrative Responsibilities
* Be responsible for Honeywell's assets such as tools, software, and site database
* Keep documentation and paperwork up-to-date


* Other Requirements
* Security and other clearances as required by client
* Ability to travel throughout the service area, with occasional overnight stays
* The successful candidate must have a driving record acceptable to Honeywell



Be the face of Honeywell to the customer and interact directly with end-users

Use knowledge of end-to-end delivery of Honeywell solutions to enhance efficiencies

Become a technical expert for complex Honeywell solutions/product offerings

Key Responsibilities Inspect for Quality Install or Repair Work Orders Provide Customer Support

YOU MUST HAVE

* High School Diploma/GED
* 5 years experience in Johnson Controls HVAC systems, control systems, mechanical system operation, building facilities or technically related field work in HVAC, automation controls, fire, and/or IT
* 5 years experience with building systems, troubleshooting, PC, and general networking knowledge
* 1 year experience in Microsoft Outlook, Word, Excel, and internet browser
* Must have a valid driver's license



WE VALUE

* Associate or technical college degree or Bachelor's Degree in Engineering
* Ability to read and interpret mechanical/electrical drawings and diagrams
* Diagnostics and troubleshooting skills
* Coaching and mentoring skills to guide Associate Install Technical Specialists
* Laboratory or critical environment experience



Additional Information

* JOB ID: HRD60349
* Category: Customer/Product Support
* Location: 10903 New Hampshire Ave, Building 100, Silver Spring, MD 20903 USA
* Nonexempt

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About Honeywell

Honeywell is a diversified technology and manufacturing company that invents and commercializes technologies in the areas of energy, safety, security, productivity, and global urbanization.

Headquarters
Size
10001 employees
Honeywell

101 columbia road

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