Branch IT Support/Assistant (Revco Industries)
Santa Fe Springs, CA

Job Description

The IT Support/Assistant will play an integral role at Revco Industries. The IT Assistant will provide technical support to employees and facilitate the use of technology within our organization. This is an excellent opportunity for you if you are willing to provide great internal customer service, like working with people, and are excited about providing IT solutions.

Your career path has many avenues available for you to succeed. Are you looking to advance at a rate that matches your ambition and skill set? At Bunzl, we understand and want to invest in you. With our multi-career options, you'll not only be able to find the adventure you are looking for today, but can be confident that new opportunities will be there for advancement in your future.

At Bunzl, we know that our employees are our number one asset. We seek to recruit and retain the right people who are passionate about our business and we provide opportunities for our employees so that they may progress within our company based on their talents, experiences, and their aptitude.

Responsibilities:

* Assist end users in resolving hardware and software issues by utilizing phone and email communications, diagnose problems and perform troubleshooting activities.
* Document, track, and monitor the problem to facilitate a timely resolution.
* Assist personnel with installation, configuration and ongoing usability of system hardware and software.
* Install, maintain and repair telecommunication components to ensure the network is functioning at peak efficiency.
* Work under general supervision and usually reports to a supervisor, though some ingenuity and flexibility is required.
* Configure, test, maintain, and resolves issues related to LAN.
* Provide troubleshooting support to end users. Installs workstations.
* Install, test, monitor, upgrade, troubleshoot, and repairs computer systems, networks and peripherals.
* Manage user account information, including rights, security and systems groups. Learn the functions and back end of our software program.
* Protect customer data from outside infiltration through encryption, secure data storage and other necessary means.
* Document interactions with end users and recommends improvements. Evaluate operational efficiency of different IT systems.
* Ensure that security software is properly installed on employee computers.

Requirements:

* High School diploma or equivalent; Bachelor's degree preferred
* 2+ years' experience in IT-related position
* Ability to meet deadlines and manage stress effectively in high-pressure situations
* Understanding of IT principles and an ability to communicate technical concepts effectively to a varied audience
* Strong sense of discretion and confidentiality required
* Industry certifications and memberships a plus
* Ability to fill multiple roles simultaneously
* Strong verbal communication and problem-solving skills
* Must possess a basic understanding of computer network cabling
* Exceptional customer service skills
* Able to lift up to 50 lbs. without assistance
* Windows 7 & 10, Server 2008, Server 2016
* Help desk (Printers, Desktops, Mobile Equipment, Zero Clients)

So, what are you waiting for? A new career awaits you with endless opportunities.

Bunzl is a global leader in the Cleaning & Hygiene, Food Processing, Grocery, Health Care, Non-Food Retail, and Safety industries. We have grown both organically and through acquisitions to sales in excess of $10 billion. Bunzl North America is headquartered in St. Louis, Missouri. Bunzl North America owns and operates more than 100 warehouses and serves all 50 states, Puerto Rico, Canada and parts of the Caribbean and Mexico. With more than 5,000 employees and 400,000 plus supplies, Bunzl is regarded as a leading supplier in North America.

Bunzl Distribution offers competitive salaries, a comfortable work environment, and a full range of benefits including a 401k with a company match.

Bunzl Distribution has a tradition of commitment to equal employment opportunity. It is the established policy to attract and retain the best qualified people without regard to race, color, religion, national origin, gender, sexual orientation, age, disability or veteran status as provided by law.