Job Directory Triumph Bancorp, Inc. BPM Administrator (5604)
Triumph Bancorp, Inc.

BPM Administrator (5604) Triumph Bancorp, Inc.
Dallas, TX

Triumph Bancorp is a financial holding company providing banking and commercial finance products and services to businesses.

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About Triumph Bancorp, Inc.

Job Description

The BPM Administrator is responsible for the management of the bank's new account, account maintenance, and retail forms application. The BPM Administrator will be responsible for collaborating on projects as they relate to BPM and will develop workflows, be responsible for testing, validating and implementing change requests, modifications and enhancements to BPM.


* Develop a strong understanding of Business Process Manager (BPM) and other applications that interface with BPM in an effort to provide feedback on appropriate changes, understand potential issues, risks, and customer impact and effectively articulate such and recommend appropriate resolutions in collaboration with Retail Operations leadership
* Create, maintain, modify, and update documents, products, forms, and workflows in BPM
* Collaborate with the Bank's core and Director administrators
* Establish BPM Administrator procedures for related tasks, including change requests process, service level agreements, and testing methodology
* Document the implementation of software releases to include advising the appropriate personnel of potential procedural changes, forms updates, and the overall impact of the release as well as collaboration with IT department on system updates
* Work directly with the IT Help Desk to assist with system troubleshooting for end users
* Work with vendors as they relate to third party integration functions within BPM
* Stay apprised of system enhancements and formulate recommendations for improvements that can increase retail efficiencies and streamline processes
* Maintain professional and technical knowledge of BPM and other retail applications by attending educational workshops and reviewing professional publications
* Abide by TBK Bank's core values
* Travel may be required
* Other tasks and projects related to the department as needed


* Minimum 1 year of relevant experience
* Minimum 2 years in the financial services industry, retail operations focus preferred
* Previous experience with Fiserv's Business Process Manager system (BPM) preferred


* Must possess utmost professional qualities, high energy, results driven, and self-motivation
* Excellent analytical and problem solving skills, including the ability to accurately gather, analyze and interpret data
* Effective project management skills, including the ability to work in a fast paced environment and complete projects and task on schedule
* Solid knowledge of Microsoft Word, Excel, and Outlook
* Excellent communication skills required, both written and verbal

About Triumph Bancorp, Inc.

Triumph Bancorp is a financial holding company providing banking and commercial finance products and services to businesses.

5000 employees
Triumph Bancorp, Inc.

12700 park central drive, suite 1700

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