* Field based body repair technical specialist that solves field escalations at Tesla Approved Body Shops and Tesla Body Repair Centers * Provide training and quality assurance activities to continually improve customer satisfaction * Root cause body repair field issues and report findings to engineering teams * Answer Toolbox cases, emails, and phone calls to address body shop concerns with highest level of response and attention * Generate weekly reports of activities and findings * Operate a variety of hand, power, and shop tools * ~50% travel based on business needs * Comply with all Tesla safety rules, guidelines, and standards
Requirements:
* Certificate from Vocational School in collision preferred * Body Mater Technician - 10 years industry experience preferred, Tesla experience preferred * Expert working knowledge - frame equipment, welding, riveting, metal work, diagnostic systems, estimating platforms * High proficiency in written and spoken English * Strong computer skills - Microsoft office and cloud applications * Ability to maintain high level of confidentiality * Ability to work independently in limited supervision environment * Ability to travel nationally and internally to support program needs * Capable of lifting 50 lbs and driving fork lift
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