It takes powerful technology to connect our brands and partners with an audience of 1 billion. Nearly half of Verizon Media employees are building the code and platforms that help us achieve that. Whether you're looking to write mobile app code, engineer the servers behind our massive ad tech stacks, or develop algorithms to help us process 4 trillion data points a day, what you do here will have a huge impact on our business-and the world. Want in? As Verizon's media unit, our brands like Yahoo, TechCrunch and HuffPost help people stay informed and entertained, communicate and transact, while creating new ways for advertisers and partners to connect. With technologies like XR, AI, machine-learning, and 5G, we're transforming media for tomorrow, too. We're creators and coders, dreamers and doers creating what's next in content, advertising and technology.
The Verizon Media Operations Center acts as the central nervous system for our technology and products. Our team is responsible for the health and performance of more than 300,000 systems globally. Engineers in this role are exposed to the most advanced web serving infrastructure in the world! You will be Verizon Media's first line of offense battling issues affecting the reliability of our products and services, you will also be responsible for interfacing with internal/external customers on operational issues, working with senior engineers resolving complex incidents, and facilitating communication between various operations and engineering teams.
You are a highly motivated and passionate individual that desires to play a key role in Verizon Media by coordinating operations and engineering teams to identify, triage, and resolve customer impacting incidents; verify service impact to the end users; and work alongside subject matter experts to identify root cause. You will play a major role in working effectively with peers to create a positive environment within the team (you know how to have fun in a busy work environment!). You have excellent written and verbal communication skills; critical thinking and troubleshooting skills; the ability to multitask in order to facilitate the resolution of multiple incidents at any given time; and the vision to automate in order to better scale and streamline process.
Monitor the production infrastructure for stability and performance in order to maintain 24x7x365 operations. Use your ability to quickly learn and apply new technologies within a dynamic and extremely fast-paced environment. Act with self-direction to manage a shifting workload. Utilize communication skills via chat, in person and over video call to effectively convey critical info. Interact with our Engineering, Incident, and Development teams to rapidly resolve complex problems. Participate in the knowledge transfer on a short term and long term basis.
* An AA degree or higher in a computer related field or equivalent industry experience. Typical candidates have a BS degree in a computer related field or equivalent experience in a related field.
* Working knowledge of Linux OS internals (file systems, storage, process lifecycle, etc.), and basic Linux command line system health diagnostic tools.
* Solid understanding of LAMP architecture and services.
* Working knowledge of a TCP/IP network environment.
* Working knowledge of HTTP, DNS, NFS, RAID, and DHCP is preferred.
* Certifications such as RHCSA, CCNA or equivalent are preferred.
Verizon Media is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. Verizon Media is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please email ApplicantAccommodation@verizonmedia.com or call 408-336-1409. Emails/calls received for non-disability related issues, such as following up on an application, will not receive a response.
Currently work for Verizon Media? Please apply on our internal career site.
About Verizon Media
Verizon Media (formerly Oath) is a company operating media, technology, and communication brands.