Job Directory Information Tech Silverline Associate Business Analyst (Salesforce training provided)
Silverline

Associate Business Analyst (Salesforce training provided) Silverline
New York, New York

A Salesforce partner you can talk to. Transforming how you do business.

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Tech Stack

  • Rackspace MailGun
  • Gmail
  • Pardot
  • Google Apps
  • Microsoft Office 365
  • DigitalOcean
  • Hubspot
  • Greenhouse.io
  • Wordpress.com
  • Wistia
  • WordPress.org
  • Google Analytics
  • MailChimp

About Silverline

Job Description

Company Overview:

Do you want to be part of a fast-paced environment, supporting the growth of cutting edge technology in cloud computing?

Silverline employees are passionate about what they do. We’re a diverse group of cloud technology professionals with the same goal: to make our clients’ lives easier through technology and we have a good time while we’re at it! Silverline is a Salesforce Platinum Cloud Alliance Partner focused on delivering robust business solutions leveraging cloud-computing platforms. Silverline is the #1 Company to Work for among small and medium size companies in this years annual Glassdoor Employees’ Choice Awards, a list of the Best Places to Work in 2018. Come be a part of our team!

Position Overview:

Silverline Academy is a 1-year program designed for curious, motivated, growth-minded individuals based out of New York City headquarters. You will develop extensive knowledge through a combination of classroom training and hands-on experience with Salesforce.com. During the first 3-months of the program Business Analysts will go through a rigorous onboarding and training program designed to provide a realistic view of life as a consultant in a safe environment to try, learn, and grow. Business Analysts will then work on real projects and receive mentoring from Silverline consulting & sales teams.  

During the program, you will learn how to:

  • Connect with customers in order to understand their pain points and desires for technology solutions
  • Dissect business processes into technology requirements
  • Write user-centric requirements in the form of user stories
  • Design solutions that delight end users while being technologically sound
  • Facilitate solution testing activities
  • Prepare and deliver training curriculum
  • Configure Salesforce.com to achieve relevant certifications
  • Understand project management fundamentals, including project plan, timeline, budget, risk and issue management tools and techniques

Required Skills:

  • Bachelor’s degree or equivalent experience
  • Proven interest in technology, consulting and Salesforce
  • Previous experience in collaborative environment
  • Excellent presentation, writing and communication skills
  • Ability to meet project deadlines
  • Proficiency in Google Apps
  • Desire to work with cloud technology, especially Salesforce.com

About Silverline

A Salesforce partner you can talk to. Transforming how you do business.

Headquarters
Size
390 employees

Tech Stack

  • Rackspace MailGun
  • Gmail
  • Pardot
  • Google Apps
  • Microsoft Office 365
  • DigitalOcean
  • Hubspot
  • Greenhouse.io
  • Wordpress.com
  • Wistia
  • WordPress.org
  • Google Analytics
  • MailChimp