Cognizant Technology Solutions is looking for a senior IBM Sterling Order Management (OMS),IBM Sterling Warehouse Management (WMS) functional consultant to oversee Support technology operations for all Order Management systems i.e IBM Sterling OMS, Leagacy AS400 OMS and Care Center UI's.
This role will design process workflows system interactions and will try solving real world problems faced by a retailer in their multichannel fulfillment strategy using Sterling Multi Channel Fulfillment suite of application.
The position will have the following responsibilities:
Engage and partner with business stakeholders to identify business issues and provide technology solution to business problem.
Provide technical & functional leadership to the teams.
Collaborate with other technology teams to improve operational execution.
Leading 2nd and 3rd level OMS application support design , review , functional testing teams and timely updates to stake holders through ticket systems, JIRA, emails, etc.
Responsible for understanding internal and external customer needs.
Design and implement Sterling for their technology business applications.
Know how to configure extend or customize the Sterling application to meet a business requirement.
Advise the customer on Supply Chain
Perform root cause analysis investigations to resolve problems and ensure process effectiveness and compliance.
Prioritize the day to day team activities, maintains the shift schedule and prepares service reports.
Ensure delivery of work products
Coordinating work products with team across globe.
Cognizant is a provider of information technology, consulting, and business process outsourcing services.