Job Directory Swinerton Applications Implementation Specialist
Swinerton

Applications Implementation Specialist Swinerton
Concord, CA

The Swinerton Family of Companies provides commercial construction services throughout the Western United States.

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About Swinerton

Job Description

We're committed to bringing passion and customer focus to the business.

Job Description Summary:

Train and support Swinerton field applications to improve adoption, awareness and use. Support the day to day needs of our employees regarding field applications.

Job Description:

General Responsibilities:

* Design and implement field technology training programs across the organization
* Provide coaching and training to employees
* Track training and adoption metrics for targeted field technology applications
* Promote awareness around and adoption of critical tools, technologies, and best practices
* Partner with leadership in the business to provide comprehensive training programs covering both technology and business training.
* Build relationships throughout the company that will assist with understanding business challenges and how we can improve adoption of our field applications
* Attend regional and divisional meetings (Ex. PM/PE Meetings, Division Operations Meetings, etc.) as required to gain an understanding of how adoption can be improved.
* Participate in Business Technology Projects as a subject matter expert, tester, and/or trainer
* Participate in the research, design, development, testing, delivery and training of new and modified business processes, reports, and tools
* Work with project teams on problems and challenges and understand what innovations are being implemented locally
* Attend conferences and workshops applicable to targeted field technologies
* Assist Regional Solutions Managers, as needed
* Recurring monthly travel required (local and interstate)
* Other responsibilities as assigned

Training Specific:

* Develop training plans and materials for business technologies and processes
* Provide employee training for existing and newly implemented technologies
* Coordinate training for employees and teams, as needed
* Coordinate/provide training for external partners as necessary for critical technologies and processes
* Maintain a network of subject matter experts for critical technologies and business processes
* Keep training programs current and engaging

Support Specific:

* Answer employee questions or facilitate resolutions regarding tools and processes
* Work with other Business Technology members, subject matter experts in the company, and/or 3rd party vendors to get employee questions/issues resolved
* Create and maintain support materials including self‐help knowledge articles
* Develop and maintain business process and configuration documentation
* Process and manage Fresh Service tickets as applicable

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

About Swinerton

The Swinerton Family of Companies provides commercial construction services throughout the Western United States.

Headquarters
Size
2024 employees
Swinerton

260 Townsend St, San Francisco

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