We're committed to bringing passion and customer focus to the business.
Job Description Summary:
Train and support Swinerton field applications to improve adoption, awareness and use. Support the day to day needs of our employees regarding field applications.
* Design and implement field technology training programs across the organization * Provide coaching and training to employees * Track training and adoption metrics for targeted field technology applications * Promote awareness around and adoption of critical tools, technologies, and best practices * Partner with leadership in the business to provide comprehensive training programs covering both technology and business training. * Build relationships throughout the company that will assist with understanding business challenges and how we can improve adoption of our field applications * Attend regional and divisional meetings (Ex. PM/PE Meetings, Division Operations Meetings, etc.) as required to gain an understanding of how adoption can be improved. * Participate in Business Technology Projects as a subject matter expert, tester, and/or trainer * Participate in the research, design, development, testing, delivery and training of new and modified business processes, reports, and tools * Work with project teams on problems and challenges and understand what innovations are being implemented locally * Attend conferences and workshops applicable to targeted field technologies * Assist Regional Solutions Managers, as needed * Recurring monthly travel required (local and interstate) * Other responsibilities as assigned
* Develop training plans and materials for business technologies and processes * Provide employee training for existing and newly implemented technologies * Coordinate training for employees and teams, as needed * Coordinate/provide training for external partners as necessary for critical technologies and processes * Maintain a network of subject matter experts for critical technologies and business processes * Keep training programs current and engaging
* Answer employee questions or facilitate resolutions regarding tools and processes * Work with other Business Technology members, subject matter experts in the company, and/or 3rd party vendors to get employee questions/issues resolved * Create and maintain support materials including self‐help knowledge articles * Develop and maintain business process and configuration documentation * Process and manage Fresh Service tickets as applicable
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
The Swinerton Family of Companies provides commercial construction services throughout the Western United States.