Applications Engineer
Hayward, CA

Job Description

Applications Engineer Duties & Responsibilities:

Managing technical requirements relating to the sales process. This includes:

* Designing DNF technical solutions to meet customer storage needs
* Working closely with sales teams to determine the best configurations of the best products for the opportunity
* Technical solutions-oriented proposal writing
* Presenting product features/benefits to a customer audience of varying technical literacy
* Initial installation of storage solutions at customer sites
* Initial phase customer handholding and telephone support
* Ongoing professional services for established customer base

Requirements:

* 3+ years of solid client-server computing experience
* 2+ years of system administration on various RISC UNIX platforms, plus some exposure to NT administration
* Excellent interpersonal and customer service skills
* Excellent organizational and time-management skills
* Very little - but some travel

Desired:

* BS in an engineering discipline
* Veritas and/or Legato software experience a plus
* Coding experience, particularly Perl would be helpful
* Linux experience a plus