Application Support Analyst/Developer
Warrenville, IL

Job Description

Information Technology Application Support Analyst/Developer

Warrenville, IL

* ID: 44028
* Full-Time/Regular

The Application Technical Analyst/Developer is an entry level position where the ideal candidate will work within the Corporate Financial Applications Department and be responsible for the support of applications/systems/database and third party software programs. The position is a hybrid role of development work and application support.

Responsibilities:

* Monitor applications/system and/or database performance, space requirements , data integrity, etc.
* Implement short-term solutions for quick resolution of issues and begin to develop long term solutions to problems that occur.
* Analyze frequently occurring issues related to operational and performance issues for supported applications/systems and/or database.
* Coding: Maintains code. Applies structured programming techniques and adheres to coding standards.
* Testing: Independently setup, and conduct integration testing.
* Documentation: Document support issues and solutions.
* Performs other related duties and participates in special projects as assigned.

Required Skills

* Bachelor degree in Computer Science, Computer Information Systems or related discipline related to functional work or role with 3-5 years of relevant work experience OR demonstrated ability to meet the job requirements through a comparable number of years of applicable work experience.
* Must be able to communicate and interact with a variety of internal/external customers and/or co-workers at level of detail required to resolve issues.
* May require knowledge of or ability to quickly learn specialized software to complete work assignments.
* Requires very good communication skills with ability to state messages in a clear manner by using language that is easy for others to understand.
* Must be able to proactively listen to others to understand issues and situations. Must be able to clearly articulate business needs to both internal and external customers.

Preferred Additional Skills & Experience

* Knowledge and usage of document management systems
* Familiarity with Object Oriented Programming and design concepts
* Familiarity with Java/J2EE, JUnit, Spring or Hibernate
* Familiarity with XML, HTML5, CSS and Javascript is a must.

RRD is an EEO/AA including Vets and Disabled Employer