Application Engineer III Vonage
Holmdel, NJ

Job Description

APPLICATION ENGINEER III SOUGHT BY VONAGE AMERICA INC. IN HOLMDEL,

NJ, 40 HRS./WK. DUTIES: EVALUATES APPLICATION REQUIREMENTS WITH

DEVELOPMENT. PROVIDES LEADERSHIP AND DIRECTION FOR THE DIAGNOSIS OF

COMPLEX PROBLEMS. PERFORMS COMPUTING APPLICATION, OS, AND HW

PROBLEM RESOLUTION EVALUATES EXISTING AND NEW HARDWARE REQUESTS

AND CONFIGURATIONS AND MAKES RECOMMENDATIONS TO MAXIMIZE

RESOURCE UTILIZATION AND MINIMIZE COSTS MAINTAINS ALL OF OUR

APPLICATION ENVIRONMENTS FROM PRODUCTION TO QA AND TEST

ENVIRONMENTS. INVOLVED IN THE PLANNING AND DESIGN OF NEW SYSTEM

INFRASTRUCTURE. MENTORS LEVEL II APPLICATION ENGINEERS.

DOCUMENTS/GRAPHS ALL PROCESSES AND APPLICATION FOOTPRINT WITHIN

VONAGE NETWORK. DETERMINE AND PROVIDE FEEDBACK ON AREAS OF

IMPROVEMENT IN PROCESS AND PROCEDURE FOR ENGINEERING TEAM. WORK

WITH VARIOUS GROUPS ON PROJECTS, BEING ACTIVELY INVOLVED IN THE

DESIGN OF A NEW PRODUCT OR ENHANCEMENTS OF AN EXISTING PRODUCT.

COME UP WITH A DEPLOYMENT SCHEDULE AND STRATEGY FOR

NEW/UPGRADED APPLICATIONS, ENSURING CHANGES WILL NOT ADVERSELY

AFFECT PRODUCTION. WORK ON AND LEAD AN EFFORT, GATHERING THE

APPROPRIATE INDIVIDUALS AND GROUPS TO INVESTIGATE AND RESOLVE ANY

PRODUCTION ISSUES. COMPLETE 100% OF ALL PROD STAT (P1, P2, P3) RELATED

ISSUES. COME UP WITH PROJECT PLANS FOR THE GROUP TO ENHANCE

TOOLS/APPLICATIONS/DOCUMENTATION CREATED BY THE GROUP FOR THE

GROUP OR FOR EXTERNAL USERS. IDENTIFY IF THESE PROJECTS CAN BE DONE

WITHIN THE GROUP AND HOW RESOURCES WITHIN THE GROUP WILL BE

ALLOCATED. ACCEPT AND COMPLETE APPLICATION-RELATED TICKETS IN A

TIMELY MANNER (90% WITHIN 24 HOURS). ASSIST IN THE DEVELOPMENT,

IMPLEMENTATION, DOCUMENTATION AND ADHERENCE TO APPLICATION

STANDARDS. REPRESENTS THE TEAM IN CHANGE MANAGEMENT PROCESS AND

PROCEDURES ACROSS ALL APPLICATIONS AND ENVIRONMENTS. PROVIDES

DIRECTION AND GUIDANCE IN THE DOCUMENTATION OF NEW PROCEDURES

AND STANDARDS PERFORM ANALYSIS, NOTIFICATION, AND TRENDING OF

APPLICATION STATISTICS GATHERING WORK CLOSELY WITH NETWORK

ENGINEERING, SYSTEM ENGINEERING, ATS, MONITORING, QA AND EXTERNAL

VENDORS TO RESOLVE TROUBLE TICKETS AND TEST NEW APPLICATION

RELEASES. PROVIDE 24/7 SUPPORT OF PRODUCTION APPLICATIONS. MIN

REQUIREMENTS: BACHELOR'S DEGREE IN INFORMATION SYSTEMS, COMPUTER

SCIENCE, BIOINFORMATICS OR RELATED DEGREE OR FOREIGN EQUIVALENT,

AND 4 YEARS OF EXPERIENCE IN APPLICATION ENGINEERING OR A RELATED

FIELD. 4 YEARS OF EXPERIENCE WITH SHELL, PERL, AND/OR PYTHON SCRIPTING.

3 YEARS OF EXPERIENCE WITH UNIX AND/OR LINUX. 3 YEARS OF EXPERIENCE IN

BUILD AUTOMATION, DEPLOYMENT AND CONFIGURATION (ANT, JENKINS,

BLADELOGIC, AND/OR PUPPET). 3 YEARS OF EXPERIENCE WITH FORTIFY SETUP

AND CONFIGURATION OR SIMILAR CODE ANALYZER. 3 YEARS OF EXPERIENCE

WITH RELATIONAL DATABASES (ORACLE, MYSQL, AND/OR EDB). 2 YEARS OF

EXPERIENCE WITH SHAREPOINT, CONFLUENCE OR SIMILAR DOCUMENT

REPO/TRACKER. 2 YEARS IN THE FOLLOWING AREAS: OJAVA, RUBY OJAVA APP

SERVERS (TOMCAT, JBOSS, WEBLOGIC). 1 YEAR OF EXPERIENCE WITH JIRA OR A

SIMILAR TICKETING SYSTEM. PLEASE REPLY WITH RESUME TO ALEXANDRA

GUALTIERI, VONAGE AMERICA, INC., 1333 CORPORATE DR., SUITE 360, IRVING, TX

75038.