Job Directory Bny Mellon Analyst, Client Service
Bny Mellon

Analyst, Client Service Bny Mellon
Greenwood Village, CO

The Bank of New York Mellon Corporation (also known as BNY Mellon) is an investment company that provides investment management, investment services, and wealth management.

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About Bny Mellon

Job Description

Client Service - IC1 Works with external clients to resolve day-to-day issues and direct them to appropriate resources at BNY Mellon. Supports clients in addressing operational and technical questions or issues and ensuring requests are executed. Applies problem solving skills based on precedence and experience. Uses communication skills to deliver high quality service to a specialized client base. Provides clients information related to BNY Mellon products and services representing a limited number of lines of business and geographies and directs them to the appropriate resources, as needed. Leverages a general understanding of broader BNY Mellon services and offerings. Monitors client inquiries and escalates non-routine or complex issues to the appropriate team member, as needed. Tracks information related to general client issues and needs to support business development efforts. Participates in internal activities and initiatives designed to improve the client experience. No direct reports. Supports a selected number of client accounts of limited complexity. Qualifications Bachelors degree or the equivalent combination of education and experience is required. 0-3 years of total work experience preferred. Experience in an operational area and/or client services preferred.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.

Minorities/Females/Individuals With Disabilities/Protected Veterans.

Primary Location: United States-Colorado-Greenwood Village

Internal Jobcode: 70106

Job: Customer/Client Service

Organization: Pershing Domestic-HR06431

Requisition Number: 1818230

About Bny Mellon

The Bank of New York Mellon Corporation (also known as BNY Mellon) is an investment company that provides investment management, investment services, and wealth management.

Headquarters
Bny Mellon
Size
10001 employees

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