Agile Release Train Engineer
New York, NY

Job Description

Healthfirst Agile Release Train Engineer - Claims

At Healthfirst, you are first and foremost a teammate. You take great care in the people surrounding you and are motivated to understand perspectives, motivations, and opportunities to learn from others with the recognition that this leads to a better result. You are a servant leader obsessed with building a high performing team and delivering value. Most of all, you are obsessed with our members - our North Star -ensuring a superior experience and access to the highest quality healthcare when and where they need it.

As the Release Train Engineer for Claims, you will support end-to-end delivery of operational capabilities through multiple delivery team using Agile, Scrum, and Scaled Agile ceremonies and practices. You will facilitate and lead the teams through execution of proper agile methodology and practice, managing impediments and risks to overall delivery, and coaching teams and individuals through their journey on the agile maturity journey. The Release Train Engineer will facilitate execution across the program to include interaction with the Claims Program Team, leadership across all organizations of delivery, through preparation and guidance of Program Increment Planning, Demos, and leading the Scrum of Scrums.

Job Duties & Responsibilities:

Expected, but not comprehensive, leadership activities from the Release Train Engineer include:

* Driving agile maturity directly within the Claims program
* Proactive partner as an agile change agent across Healthfirst delivery programs through sharing of best practices, communication of practices and competencies, and as a thought partner on the agile maturity roadmap
* 1:1 coaching of Scrum Masters on Claims agile delivery teams
* Team coaching on Kanban & Scrum practices in ways that support adult learning
* Management of continuous improvement across all levels of program delivery
* Leading by doing - demonstrating competencies and practices that encourage, motivate, and teach the teams to adopt
* Authentic servant leadership
* Being data-driven in your assessment of delivery, quality, and value and sharing that information in a way that drives change based on quantitative expectations
* Proactively manage all key stakeholder expectations and relationships

Basic Qualifications:

* Minimum three (3) years experience working directly in Agile delivery
* Minimum two (2) years experience working as a Release Train Engineer or as an Agile Coach
* Scrum Master training and certification
* Minimum two (2) years using VersionOne, Jira, or other agile software delivery management tool

Preferred Qualifications:

* Bachelor's degree from an accredited institution or Military experience
* Five (5) years experience working directly with Agile teams on projects in role as Agile Coach or Certified Scrum Master
* Certified Release Train Engineer
* Process and delivery training and/or certifications such as PMP, Six Sigma, or LEAN
* SAFe certifications (SP, SPC, or PM/PO)
* Healthcare experience a plus - industry work experience in healthcare such as hospital, managed or long-term care, insurance, government or other healthcare agency
* Three (3) years, or more, experience using VersionOne, Jira, or other agile software delivery management tool
* Familiarity with billing and payment infrastructure (technology and processes) is a plus

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

If you have a disability under the Americans with Disability Act or a similar law, and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to careers@Healthfirst.org or calling 212-519-1798 . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within Healthfirst Management Services will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with Healthfirst Management Services.

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