OverviewResponsible for inputting and maintaining all Oracle Service related functions. Responsible for the ongoing testing and maintenance of the service side of Oracle. Responsibilities- Develops with HR a data exchange process for all new hire and termination activity for service employees. - Sets-up and maintains all new and existing service resources in Oracle. - Sets-up and maintains all service division calendars in Oracle. - Sets-up and maintains all service calendar resource assignments in Oracle. - Sets-up and maintains all service calendars adjustments in Oracle. - Sets-up and maintains territories in Oracle. - Coordinates and suggest changes to the service territories to improve efficiencies within Oracle. - Coordinates meetings with local service management to review territory setups quarterly. - Sets-up and maintains all resources sub inventory address. - Coordinates the transfer of all service employees (including CCID changes and HR notification). - Sets-up and maintains all service resource groups. - Sets-up and maintains all service roles. - Acts as the point person for all Oracle Service related testing in both production and all test environments. - Documents and keeps a library of all Oracle test plans and written specifications. - Interfaces closely with Oracle support at Canon USA. - Acts as the lead trainer for al Oracle related management and employee training. - Performs other duties as assigned. - Delivers consistent, accurate, and timely data input to Oracle. - Creates and maintains a good working relationship with Canon USA Oracle development. - Suggests and coaches service managers on appropriate and cost effective Oracle set up's. - Creates and maintains working business relationships with all departments within the company. QualificationsTypically requires general and/or vocational training plus 2 to 4 years of related experience. - 2+ years of Oracle experience. - Good knowledge of CCID and Financial set-ups. Company OverviewAbout our Company - Canon Solutions America provides industry leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With the technology offerings of the Canon and Océ brands, Canon Solutions America helps companies of all sizes find ways to: improve sustainability, increase efficiency, and control costs in conjunction with high volume, continuous feed, digital and traditional printing, and document management solutions. A wholly owned subsidiary of Canon U.S.A., Inc., Canon Solutions America is headquartered in Melville, N.Y. and has sales and service locations across the U.S. Canon Solutions America offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, profit sharing, success sharing, educational assistance, recognition programs, vacation, and much more. We are an EEO/AA employer. Minority/Female/Individuals with Disabilities/Protected Veterans. If you are not reviewing this job posting on our Careers' site csa.canon.com/careers, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at csa.canon.com/careers. #CSA Posting Tags#LI-TM1 #CSACB
About Canon Solutions America
Canon Solutions America provides enterprise, production, and large format printing solutions, supported by professional service offerings.