This position is responsible for working with various areas within the company to successfully implement products and services for customers. Acts as the primary internal contact. Coordinates activities with various departments to ensure that customer's products and services are successfully implemented in a timely, accurate and efficient manner. Resolves issues relating to missing or conflicting product information and documentation by communicating and coordinating efforts with customers, sales staff, relationship managers, operations, bankers and/or legal staff where applicable.
* Associate's degree, or equivalent work experience * Six months to one year of clerical and/or customer service experience
* Ability to manage multiple tasks/projects and deadlines simultaneously * Ability to identify and resolve/escalate problems * Excellent interpersonal, verbal and written communication skills * Proficient computer skills, especially Microsoft Office applications
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