Account Services Specialist
Jersey City, NJ

Job Description

Hello,

My name is Rinu Varghese and I am a Sr. Technical Recruiter at TSR Consulting.

TSR Consulting's services client has an immediate contract opportunity for Account Services Specialist in Jersey City, NJ

If interested, please email resumes to rinu@tsrconsulting.com

We don't work with 3rd party vendors on corp-corp

Accounts Services Specialist

Location: Jersey City, NJ

Duration: 6 months

Industry: Financial Services

Description:

* Process new account and account maintenance inquiries and corrections as received from customers, company personnel, customers, financial institutions, and government agency requests while identifying areas for improvement and efficiency.
* Identify, document, and resolve exceptions and communicate with internal departments such as Customer Service, Fraud, Operations, and Compliance.



Essential Responsibilities:

* Review customer related documents for completeness and regulatory compliance.
* Process changes, additions or requests related to customer accounts (such as activations, address changes, registration changes, account closures, document requests and upgrades to margin and option trading) using the appropriate systems or internal workflow process.
* Respond to related Operations and Customer Service inquiries within specified service levels.
* Consistently meet or exceed established quality and productivity goals.
* Maintain knowledge of company policies and procedures.
* Contribute to system automation projects through data analysis and procedure review.
* Effectively communicate any business environment issues or concerns to management.
* Perform other duties as required.

Rinu Varghese Senior Technical Recruiter TSR Consulting Services, Inc. 379 Thornall Street, 6th Floor, Edison, NJ 08837 Office: 732-321-9000 Ext. 4403 http://www.tsrconsulting.com/ Connect with me on LinkedIn! Connect with TSR on LinkedIn! Follow TSR on Twitter!

Finding the Right People at the Right Time.