Accessibility Manager Workday
Pleasanton, CA

Job Description

Join our team and experience Workday!

It's fun to work in a company where people truly believe in what they're doing. At Workday, we're committed to bringing passion and customer focus to the business of enterprise applications. We work hard, and we're serious about what we do. But we like to have a good time, too. In fact, we run our company with that principle in mind every day: One of our core values is fun.

Job Description

Oversee the conformance of Workday's content accessibility by assisting in assessing the current state; and crafting a proposed strategies for multiple workstreams of accessibility initiatives.

You will support the creation of processes and procedures for organizing and maintaining Workday accessibility related standards; respond to customer requests; and provide data on activities, goals, and initiatives. You will influence, drive, socialize, and govern Workday's accessibility strategy across stakeholders who strive to deliver inclusive products across digital platforms.

RESPONSIBILITIES

* Develop, drive, socialize, and continuously improve content accessibility strategy
* Craft and roll out scalable processes to support conformance with established standards
* Support development of digital products
* Develop procedures, VPATs to respond to requests regarding the accessibility of products
* Identify and collaborate with various stakeholders to create and maintain workflow guidelines for all aspects of content accessibility
* Provide training to staff to ensure they understand the importance of accessibility and ways to incorporate in delivery lifecycle
* Be the resident expert of evolving industry guidelines and digital standards and how they impact our content authoring, content production, and delivery operations
* Measure quality and consistency standards through metrics
* Create and implement content accessibility workflows in an agile way
* Support involved cross-functional teams to anticipate and provide compelling information to make tradeoffs and balance the business and technical needs
* Utilize clearly defined standards, methods, and procedures for inspecting, testing, and evaluating the usability of products with assistive technologies and collaborate with engineers to identify, reproduce, prioritize, and document defects

REQUIREMENTS

* 5-7 years of relevant work experience
* In-depth knowledge of accessibility-related guidelines and standards including ADA, WCAG, and ARIA implementation
* Deep knowledge of WCAG 2.0 and Section 508, a good understanding of accessibility and usability for disabled people, and experience with devices and building accessible web products.
* Previous web development experience for public facing pages
* Project management skills, strong problem-solving skills to recommend solutions, ability to roll out large-scale operational projects
* Excellent and effective communication skills; ability to interact with stakeholders from all levels of a complex organization
* Ability to build relationships and influence stakeholders
* Familiarity working with design and front end teams building web and mobile experiences
* Bachelor's in publishing or compliance-related focus, computer science, human factors engineering, UX/ UI educational backgrounds