Vitally.io

Vitally's mission is to help businesses retain *every* customer through personalized and impactful customer experiences.

Founded 2017
1-15 employees
Headquarters address
Brooklyn, NY

At Vitally, we're a product-focused SaaS company that helps other SaaS companies retain and expand their customers (a Customer Success Platform). Through analytics and automation, our product empowers Customer Success Managers to make their customers as successful as they can be. As we like to say, we help make one CSM feel like 100 :)

We're a small, 7-person, team looking to expand our engineering team to keep up with our accelerating growth. Despite competing with longstanding legacy giants like Gainsight, as a small team we're proud to already work with incredible companies like Segment, Zapier, and Productboard.

We're now a remote company so we're happy to speak with you no matter where you are in the US (due to our small size we're not able to provide visa sponsorship). We've always provided a flexible work environment for our employees and that's made the switch to a fully-remote company over the last six months seamless.

Tech stack

TypeScript, Node.JS, PostgreSQL, AWS, Elasticsearch, React, Redis

Benefits

Compensation and retirement

Stock Options

Health and wellness

Insurance (Health)
Insurance (Dental)
Insurance (Vision)

Vacation and time off

Unlimited time off
Paid holidays
Flexible working hours
Work from home flexibility
Maternity benefits
Paternity benefits