SwoopMe, Inc.

Transforming the roadside assistance and towing industry

Founded 2014
51-200 employees
  • Transportation & Logistics
  • Automotive
  • Analytics & Business Information
  • Headquarters address
    26 O'Farrell Street, San Francisco, CA 94108

    Our Story

    In 2014 we started Swoop with a vision to transform the local roadside assistance and towing industry. Nearly everyone has had a nightmare experience with a flat tire or breakdown, and we were no different. While other businesses like Uber were transforming local transportation, local towing was lagging behind. We asked the question if I can know exactly where my Uber driver is as they approach, why can't I know where my tow truck is when my car breaks down? We set out to solve this problem by building SaaS for local towing companies, and we recently joined forces with Agero, the market leader in Roadside Assistance to bring our service to 115M American drivers.

    What We Do

    Our software is automating an entire industry that has not changed in decades. We’re taking antiquated manual systems and redefining them into digital platforms, open APIs, and exceptional customer experiences.

    Swoop software powers thousands of local towing companies, solving their everyday business challenges, such as dispatching, reporting, invoicing, and CRM. We also partner with car makers, insurers, and fleet operators to deliver a roadside product that is fast, transparent, and easy.

    About Our Parent Company

    Agero’s mission is to safeguard consumers on the road through a unique combination of platform intelligence and human powered solutions, strengthening our clients’ relationships with their drivers. We are a leading provider of driving solutions, including roadside assistance, accident management, consumer affairs and telematics. The company protects 115 million vehicles in partnership with leading automobile manufacturers, insurance carriers and other diversified clients. Managing one of the largest national networks of service providers, Agero responds to more than 12 million requests annually for assistance. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit www.agero.com and follow on Twitter @AgeroNews.

    Who We Are

    We are a rapidly growing SF based team of 45 people passionate about re-inventing the roadside industry, a real world problem for tens of millions of drivers annually.. We were previously backed by Founder Collective, Slow Ventures, SV Angel, and Entree Capital, and now we're backed by a large, profitable, and stable business that has committed to our growth and technology.

    How We Interview & Hire

    Our interview process starts with a quick intro phone call where we tell you more about our market opportunity, the industry, and the solutions we're building. We believe it critical that our candidates enjoy the market vertical we are pursuing.
    We also seek to understand more about your career goals, interests, and motivations, to determine if Swoop is an environment that will foster career growth and development.

    From there, we will conduct a technical screen with one of our Engineers so you can show us your skills. Lastly, you will be invited onsite to interview with an interview panel from our product/engineering group. Our onsite interview is designed to assess for a broad range of skills so that we can gain a holistic understanding of what you bring to the team and where you shine. For our Engineering candidates, our onsite interview includes 2-3 technical rounds, as well as "real-talk" conversations around what it is like to be an Engineer at Swoop and how you would work with the team on a daily basis. We pride ourselves on being transparent throughout the entire interview process with conversations around compensation, performance bonuses, and the impact you will make here at Swoop.

    Tech stack

    Rails, React, React Native, Postgres, Redis, Heroku


    Compensation and retirement

    Performance bonus
    401k matching
    Commuter assistance plans

    Health and wellness

    Health insurance
    Dental insurance
    Vision insurance
    Life insurance
    Disability insurance
    FSA (Flexible Spending Plan)
    EAP (Employee Assistance Program)

    Vacation and time off

    Paid time off
    Unlimited time off
    Paid holidays

    Personal development

    Tuition reimbursement

    Values and quality of life

    Accessible via public transportation
    Snacks and beverages
    Company activities
    Employee discount programs
    SwoopMe, Inc. - Signed our favorite car company up as a customer!
    SwoopMe, Inc. - Our team at the Swoop Booth at the Annual Tow Show in Baltimore!
    SwoopMe, Inc. - Swoop Celebrates the Holidays!
    SwoopMe, Inc. - Holiday Party!
    SwoopMe, Inc. - Our amazing new office in the heart of SF in Union Square! Perfect space as we grow rapidly over the next few months.
    SwoopMe, Inc. - Our amazing new office in the heart of SF in Union Square! Perfect space as we grow rapidly over the next few months.
    SwoopMe, Inc. - Our amazing new office in the heart of SF in Union Square! Perfect space as we grow rapidly over the next few months.
    SwoopMe, Inc. - Our amazing new office in the heart of SF in Union Square! Perfect space as we grow rapidly over the next few months.