SupportLogic

We dream in years, plan in months and ship in days. Our culture is honest, fast paced, collaborative and very down to earth. We are a distributed team spanning over seven timezones.

We are passionate about the technical support space and machine learning. We enjoy hanging out with each other outside of work as much as we do working together.

About SupportLogic

We are a well-funded startup with investments from top tier investors in Silicon Valley. Privileged to help customers who are big fans of our product and proud of our healthy renewal rates.

SupportLogic is an Intelligent Support Platform™ that leverages natural language processing (NLP) and machine learning (ML) to empower businesses to improve their customer relationships, products, and operations. SupportLogic provides an abstraction layer for conventional ticketing systems (Systems of Record) such as SalesForce Service Cloud, Zendesk, JIRA, Dynamics and continuously analyzes the content of the ticketing system to provide intelligent recommendations and actionable insights in a timely fashion.