Springshot is the cloud-based, workforce optimization and collaboration platform for service industries. With both web and mobile applications, Springshot provides visibility into all levels of daily operations through real-time dispatch tools, reporting and analytics, so organizations can identify opportunities to increase workforce productivity. By giving airlines, hotels, and any other complex organization the right tools, Springshot helps enterprise operations achieve both financial and customer service goals.
Founded by former aviation operators, Springshot draws on decades of practical experience and insight to create a flexible, scalable platform that is tailored directly to the demographic of today's service workers. By building a worker-centric platform that focuses on workforce collaboration, as well empowering and validating front line employees via social features and game mechanics, Springshot boosts both performance and pride to ultimately yield higher-performing operations and exceptional customer service.