Shippo

About Shippo

Shippo’s mission is to make shipping cheap and easy for e-commerce merchants. We are a fast growing startup of hard-working and passionate people. We enjoy an open and transparent culture in the office with daily scrums to share achievements and bottlenecks. It is important for us that everybody in the team knows what’s going on in the company and that we foster an open dialogue. Customers always go first! We are proud that our customers love us and find us responsive and easy to deal with. We value customer inputs and try to build a product according to customer demand.

Background

Simon and Laura founded Shippo in 2013. They were in e-commerce before, building an e-commerce store that sources internationally. Shipping eats the margins in e-commerce, especially if you don’t have the economies of scale of Amazon (yet). When they tried to optimize their shipping costs they ultimately decided to drop the e-commerce store front and focus entirely on building a shipping solution for e-commerce stores.

Tech challenges

Our API is used by customers that ship millions of packages per month. High uptime & low latency are very important. One of our core values is to provide a simple, modern and scalable API. The APIs we integrate with are in many cases old, inaccurate and unreliable. Providing a state-of-the-art technology solution for these APIs and partners is our challenge. On top of that, we have a large set of data about the shipping profile of our customers that we leverage to foster sustainable relations with our shipping provider partners and identify patterns in the industry.