Technology at River Island

At RI, we continue to invest heavily in technology change and are always on the lookout for driven tech experts to join our agile team and deliver our complex and ambitious plans for the future.

As part of the RI Tech team, you’ll be involved in projects as diverse as our fashion offering. So, if you're passionate about delivering unforgettable in-store and online experiences or helping us deliver continuous business transformation through tech, you sound like our perfect fit.

Our Culture

Our fast-paced environment is driven by the boundless energy of the RI Tech team who are encouraged to keep finding new ways to innovate, with the support from experts around them to help turn these ideas into reality.

Our team has the energy and innovation of a fast-growing startup, with the support and backing of the RI brand, meaning we're continuously adapting and improving our ways of working to make the business better for both us and our customers.

Agile ways of working

We often get asked how we’ve successfully managed to implement agile ways of working at RI. The answer is simple: Our culture has always been in tune with agile, making this an exciting place to be for ambitious tech professionals.

Our agile approach means RI Tech is always on the move! No two days are the same and by breaking up our ambitious strategic goals into small incremental changes, we deliver tangible improvements to the business on a daily basis.

Agile working means we can make decisions faster, enabling us to implement rapid and tangible changes that drive the business forward to ensure we remain ahead of the pack.

Brilliance Without Barriers

We don't believe in being just good enough, which is why we're constantly adapting what we do to ensure we remain a leading omni-channel retailer that provides a seamless customer experience both online and in-store

At RI, we've developed a microservices architecture, allowing us to move faster, learn from mistakes, adapt and keep moving forward, making this the place to be for the most ambitious and entrepreneurial tech professionals.

We believe in empowering our people to be themselves and work autonomously to get things done. We care about what we do and have the confidence and ability to think outside of the box in order to deliver real results for our business.

Complex Not Corporate

Our open-minded and hardworking team collaborates to achieve the same goals, so you know that if you bring a good idea to the table, you'll receive the full support and guidance you need to make it happen.

Our fast-paced environment is driven by the boundless energy of the RI Tech team who are encouraged to keep finding new ways to innovate, with the support from experts around them to help turn these ideas into reality.

Truly Innovative

Our team has the energy and innovation of a fast-growing startup, with the support and backing of the RI brand, meaning we're continuously adapting and improving our ways of working to make the business better for both us and our customers.

Our Roles

Engineering & CX

River Island Engineering has gone through a fundamental cultural and technological transformation over the past two years. We recognise that technology is advancing at an unprecedented rate and our organisation is continuously inspecting and adapting both our technology and culture to ensure we meet customers expectations. No longer do we operate against a background of slow burn, complex and monolithic legacy systems, we are rapidly evolving our platforms and capabilities with a strong focus on innovation and product. Key to this is the evolution of our culture which is powered by agile principles and practises.

River Island IT Engineering is growing to meet this demand and as such we are looking for people who are passionate, open-minded and collaborative. We need people who will challenge the status quo, who believe in continuous improvement and take pride in what they do.

Service Operations

River Island customers across the globe have high expectations of the online and in-store experience we provide, which is why our Service Operators are vital when it comes to managing the cutting-edge technology we use to deliver and support our services.

We are aggressively transforming the Service Operations team to an agile, aware and automation focused support function. We strive in all areas to move away from the traditional operational “command and control” and embrace a flexible and sensible approach to all operational requirements. With the adoption of marking leading ITSM tooling and a culture driven to place the customer at the heart of what we do, we aim to set a new standard service excellence while matching the pace for adoption of all new technology and capability form our Delivery, Engineering and Architecture teams.

Architecture

We’re looking to grow an IT architecture team the antithesis of typical stereotypes all too often seen in large enterprises. Onerous governance processes and approval boards will not be found here. Instead, we are a team that prioritises automation over documentation, values transparency and brevity over bureaucracy and takes an active responsibility in delivering working solutions to production.

River Island aims to put ultra-modern IT architecture at the heart of what we do. We are not trying to simply match our competitors in this space and as such, the architecture team is constantly on the lookout for new tools and techniques for tackling new and existing business challenges.

Delivery & Transformation

In our increasingly competitive industry, it is vital to secure the right talent who can help the business realise its goals and deliver value through the appropriate use of innovation and tech. Acting more like an internal consultancy, our team is made up of Portfolio Leads, Project Delivery Managers, BA's and Scrum Masters, all of whom work together to ensure we are delivering the right things, at the right time and to the right people. We work with and often on behalf of the business and we don’t just support IT project delivery. We work in close collaboration with product owners during delivery and backlog prioritisation but we also support business owners and directors with their role in defining strategy and objectives. We work across all business platforms, products and capabilities: from online to in-store, from product design, buying and merchandising to supply chain and enterprise services.

Big company experience with a small company mentality works well at RI as we’ve got complex, leading edge initiatives to deliver, but being private, slightly smaller organisation, there is less structure and more fluidity. A culture of rolling up your sleeves and getting things done is important as is a passion for what you do. Collaboration and pragmatism also go a long, long way!