Returnly's vision is frictionless commerce. Returnly's Fintech platform turns product returns into repurchases for online retailers and marketplaces.

  • Founded 2015
  • 16-50 Employees
  • 6-15 Engineers
  • Finance/Insurance

About Returnly

About us

Returnly was born from a vision of a radically improved online marketplace where all constituents have aligned interests. Online commerce as we know it is flawed: the lack of product evaluation and assessment is a source of friction that supply has failed to eliminate. As a result, consumers are asked to factor in some uncertain, variable transaction costs. Returnly’s mission is to fix this problem. We’re using modern technology to build the catalyst that will enable a de-risked online marketplace.

The platform for brands that want better returns. Scale returns management, offer the best customer experiences and get better ROI from your post-purchase investment.

Eligible shoppers can exchange or return products online, receiving an instant store refund to start shopping again right away.

Returnly guarantees all repurchases and settles directly with merchants in real-time taking on 100% of the return and customer risk. We also take care of all the reverse logistics headaches merchants don't want to deal with, like labeling, shipping, tracking packages and processing returns while keeping shoppers informed along the way, reducing friction even further.

With Returnly, merchants can improve the overall shopping experience, streamline operations and generate incremental revenue to grow their business.

Located in San Francisco, CA, Chicago, IL and Madrid, Spain.

Our Stack

Our team uses primarily Ruby on Rails to build our web applications, and have multiple services in Java, Kotlin, Golang, and Python. We are test-driven and write our Ruby tests in RSpec. We use MySQL, Redis, Kinesis, and Angular. We are moving towards containerizing our applications with Docker. We take pride in our code, and have a process that allows us to deploy multiple times per day.

Madrid Engineering laser-tagging
Returnly - Madrid Engineering laser-tagging
Engineering team group hike in Marin
Returnly - Engineering team group hike in Marin
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Our view from the office
Returnly - Our view from the office
Show & Tell
Returnly - Show & Tell
Chicago Sales peeps!
Returnly - Chicago Sales peeps!
Team lunch in Larkspur
Returnly - Team lunch in Larkspur
Team @ SoulCycle
Returnly - Team @ SoulCycle
Outdoors meeting room!
Returnly - Outdoors meeting room!
CEO showing how it's done
Returnly - CEO showing how it's done
Lunch catering a few times per week
Returnly - Lunch catering a few times per week
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Lunch in our Madrid office
Returnly - Lunch in our Madrid office
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Tech Stack
  • Java Virtual Machine (JVM)
  • Ruby on Rails
  • MySQL
  • AWS
  • Go
  • Spark
  • Hive
  • Kotlin

  • - Work from home days - Flexible schedule - In-building gym (San Francisco only) - Commuter benefits - 15 min. walk from Ferry Bldg.

  • Medical, Dental, & Vision Insurance Medical, Dental, & Vision Insurance
  • Life & Disability Coverage Life & Disability Coverage