Outbound

Background

When Dhruv and Josh worked together at Getaround, we realized how painful it is to set up event-­based email and mobile messages. It was hard to get car owners who were listing their vehicles on the service to finish the process of creating their profile. People would get stuck on different steps and would just drop off. Josh then needed to be able to reach these particular customers wherever they were at the time – on the web or on mobile, for example – and encourage them to take the next action needed to complete the process.

Setting up these targeted campaigns to reach the customers in question across the various channels was a huge pain on the engineering side. The experience gave us the idea to build a product that would make it easier for non-­technical people – like marketers – to more easily send out these sorts messages, and figure out what works and what doesn’t.

Mission

To empower brands to grow by turning them into the world’s best communicators.

What we do

We know that relationships are what grow businesses. Great relationships are built on communication,​ reciprocation​ and respect.​
Until now, marketing has been largely focused on building one­ way relationships that are designed to be short-lived and result in high turnover, higher costs and lower quality customers and products.

Our platform empowers businesses to build the kinds of authentic relationships with their customers that they want by giving marketers and product managers the tools they need to communicate like the thoughtful, good­-willed, talented humans that they are while growing the company’s bottom ­line.